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About the Role

Partner with a store manager to oversee daily retail store operations, including merchandising, product launches, and sales objectives. Ensure customers receive an extraordinary experience with AT&T products and services, and conduct additional outreach and promotional activities. Receive best-in-class paid training to support leadership success and gain experience coaching a team to meet sales and service goals.

Responsibilities

Oversee store operations
Manage and develop a team
Ensure customers experience AT&T's services, entertainment, and technology
Assist with merchandising and product launches
Help meet and exceed sales objectives
Provide customers with an extraordinary experience with products and services
Perform additional outreach and promotional activities, including off-site events
Coach a team of retail sales consultants to ensure they meet sales and service goals

Requirements

Three or more years of sales and/or customer experience in telecommunications or a related industry
Prior management experience
Familiarity with wireless terminology, industry trends and AT&T mobility systems
Ability to collaborate with key stakeholders on initiatives beyond store walls
Strategic perspective and the ability to champion change
Inspire team through high performance, collaboration, and teamwork
Utilize professional expertise to solve problems and analyze issues
Take initiative and strive for results

Skills

Excellent communication skills
Leadership skills
Well-developed planning skills
Analytical skills
Problem-solving skills

Location

Cheektowaga, NY

Work Type

Full-time
Office role
Onsite

Experience Level

Management experience

Salary/Compensations

$47,500 - $71,300 + $18,000+ commissions yearly

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Employee Assistance Programs (EAP)

About the Company

AT&T and its subsidiaries are committed to equal employment opportunity.
AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Equal Opportunity

All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws.
AT&T will provide reasonable accommodations to qualified individuals with disabilities.