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About the Role

The Implementation Consultant role is dynamic, involving a broad range of responsibilities. The primary focus is to act as an application and solution specialist for the ONESOURCE Pagero platform, managing multiple projects concurrently, both independently and collaboratively.

Responsibilities

• Act as an application and solution specialist for the ONESOURCE Pagero platform.
• Manage several projects in parallel, working both independently and collaboratively.
• Deliver end-user and super-user training.
• Make decisions related to configuration and troubleshooting.
• Act as a specialist in large, cross-functional implementation projects and partner-led projects.
• Contribute to project planning and timeline management.
• Resolve customer support issues effectively.
• Collaborate with internal teams, including Product, Sales, and Support, as well as partner organizations.
• Support pre-sales activities, such as software demonstrations and scoping for prospective clients.
• Customize and configure applications according to agreed specifications.
• Design, develop, and document project deliverables in line with agreed timelines and budgets.
• Participate in application configuration, implementation, and testing.

Requirements

• Experience acting as an implementation and solution consultant in large, cross-functional implementation or partner projects.
• Contributing to project management activities, including creating and updating project plans and timelines.
• Resolving customer support issues in a timely and effective manner.
• Working closely with key business teams, such as Product, Sales, Support, and partner organizations.
• Assisting with pre-sales activities, including software demonstrations and prospect scoping.
• Collaborating with Product Management and Engineering within Thomson Reuters to deliver end-to-end solutions.
• Customizing and configuring applications to agreed specifications.
• Designing, developing, and documenting project deliverables according to agreed customer timelines and budgets.
• Hands-on involvement in application configuration, implementation, and testing.

Skills

• Strong problem-solving skills
• Analytical skills
• Organizational skills
• Ability to structure tasks and priorities independently
• Quick learning ability
• Ability and willingness to support others
• IT integrations
• Configuration
• E-invoicing
• AP/AR lifecycle understanding
• E-invoicing compliance regulations across EU and APAC regions

Location

• Hybrid

Work Type

• Hybrid Work Model
• Full-time

Experience Level

• 5–8 years of experience in IT integrations and configuration

Benefits

• Hybrid working environment (2-3 days a week in the office)
• Flex My Way policies for work-life balance
• Work from anywhere for up to 8 weeks per year
• Career Development and Growth opportunities
• Grow My Way programming
• Skills-first approach
• Flexible vacation
• Two company-wide Mental Health Days off
• Access to the Headspace app
• Retirement savings
• Tuition reimbursement
• Employee incentive programs
• Resources for mental, physical, and financial wellbeing
• Two paid volunteer days off annually
• Opportunities to get involved with pro-bono consulting projects and ESG initiatives

About the Company

• Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions.
• We serve professionals across legal, tax, accounting, compliance, government, and media.
• Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency.
• Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
• We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments.
• At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them.
• As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals.

Equal Opportunity

• As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.
• Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
• We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.