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About the Role

Responsible for managing the on-site Volunteer Program for the 2028 PGA Championship, maintaining high standards of excellence to ensure the PGA remains the leader in Championship golf. This is a temporary assignment from October 2026 to June 2028.

Responsibilities

• Manage and coordinate PGA Championship Volunteers, including recruiting, registering, educating, outfitting, scheduling, training, and leading them through Championship Week.
• Utilize Volunteer Management Software (Trust Event) for volunteer database management, communication, and information dissemination.
• Draft, create, and send communications to Committee Chairs and volunteers regarding events, deadlines, and pertinent Championship information.
• Organize and coach the Executive Committee, Division Chairs, and Committee Chairs to lead their respective areas.
• Assist with administrative tasks for the General Chair, Executive Committee, Division Chairs, and Committee Chairs.
• Inform the host site of volunteer opportunities, important dates, deadlines, and other Championship and PGA of America related information.
• Ensure PGA Frisco Volunteer Operations staff are informed of all Volunteer Program activities.
• Plan and arrange events such as Committee Manual Meetings, Committee Prep Meetings, Uniform and Credential Distribution, and Committee meetings/receptions.
• Manage purchase orders and requisitions for volunteer expenses, process invoices, and report significant expenses to the Championship Director.
• Follow up on invoices, research discrepancies, and collaborate with the Finance Department and vendors.
• Serve as the receptionist for the Championship Office, directing and assisting visitors.
• Manage Championship Office communications.
• Assist with the setup and maintenance of the Championship Office, including ordering supplies and arranging space.
• Manage all operations related to sending packages via UPS and/or FedEx.
• Coordinate and execute all aspects of informational mailings.
• Communicate important information related to the Championship Office to all appropriate individuals.

Requirements

• Bachelor’s Degree (B.A.) in business administration or related field.
• One year of experience in customer service, event management, or volunteer administration, preferably at a Championship.
• Prior team management experience preferred.
• Ability to travel up to 15% required.
• Ability to work overtime, including weekends (sometimes up to 15 hours a day).
• Ability to transport moderately heavy tournament equipment and supplies.
• This position is not eligible for immigration sponsorship.

Skills

• Knowledge of organization functions of a Championship operation with an emphasis on volunteer administration.
• Ability to handle multiple tasks in a fast-paced environment.
• Demonstrated understanding of Google Workspace (Docs, Sheets) and database tools.

Location

• San Francisco, California

Work Type

• Temporary
• On-site
• Full-time

Experience Level

• 1 year of experience
• Team management experience preferred

Education Level

• Bachelor's Degree

Salary/Compensations

• $80,000 - $90,000

Benefits

• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

About the Company

• Join a team of proud, passionate, and caring people who serve members and grow the game of golf.
• PGA of America supports, respects, and appreciates employee contributions.
• Employees are expected to contribute to a respectful and inclusive team environment.
• PGA of America respects the uniqueness of each employee and offers everyone the means to find their place and thrive.
• Embody the organization's shared values and help ensure the organization's values-based culture thrives.
• Keep Leadership aware of the pulse of the workforce; recognizing, discussing, and addressing any cultural concerns.

Equal Opportunity

• PGA does not discriminate on the basis of race, color, creed, religion, gender, age, disability, sexual orientation, national origin, citizenship, veteran status, gender identity or expression, marital or familial status, genetic information or any other characteristic protected by federal, state or local law.
• In addition, to ensure full equality of opportunity in all operations and activities of the organization, every staff member employed by the PGA shall be selected under fair employment procedures that provide equal employment opportunities to all people.
• DFWP.