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About the Role

Gallagher Bassett (GB) is seeking a Fraud Specialist to join their Technical Operations team. This role provides technical support to Claims teams and involves managing a portfolio of fraud matters, reviewing fraudulent claims, and advising Case Managers. It's an opportunity to elevate case management experience and contribute to positive outcomes.

Responsibilities

• Manage a portfolio of fraud matters and the initial review and referral process
• Undertake human reviews of newly identified fraudulent claims and activity
• Initiating referrals to the Fraud Technical Specialist and Management
• Provide advice to Case Managers around identification and processes
• Supporting broader business and risk initiatives and projects

Requirements

• Extensive experience in workers compensation case management
• Interest in fraud management and prevention is a must
• Strong attention to detail and analytic skills
• A team player who enjoys collaboration with the ability to coach and mentor others
• Exceptional time management and organisational skills
• Highly developed communication skills, with the ability to engage at all levels of organisation
• Must have the right to live and work in Australia

Skills

• Fraud management
• Fraud prevention
• Case management
• Attention to detail
• Analytic skills
• Collaboration
• Coaching
• Mentoring
• Time management
• Organisational skills
• Communication skills

Location

• Australia

Work Type

• Hybrid working
• 9-day fortnight

Experience Level

• Extensive experience in workers compensation case management

Benefits

• 4 weeks annual leave
• Up to 2 weeks additional purchased Lifestyle Leave
• Novated Leasing opportunities
• Two paid volunteer days annually
• Health Insurance Discounts with our Group Insurance Plan
• Employee Stock Purchase Program
• Paid parental leave
• Flexible and hybrid work arrangements
• Mental Health and Wellbeing Support for yourself and immediate family members
• Employee Recognition Awards and Service Milestone Recognitions
• Peer Support Program
• Annual flu vaccinations
• Access to Reward Gateway – discount offers at over 350 retailers!

About the Company

• Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator.
• We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations.
• We are part of the leading global risk management and insurance group Arthur J Gallagher & Co.
• Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding.
• It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way – values lived daily by our people.
• There are some great things happening at GB as we continue through a period of exciting period of growth.

Equal Opportunity

• Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply.
• As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace.
• We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
• Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
• Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.
• In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.