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About the Role

The Accident Benefits Claims Representative is responsible for the investigation, negotiation, and settlement of automobile accident benefit claims. This role is essential to delivering on the company's strategy to be a catalyst for a sustainable and resilient society.

Responsibilities

• Investigate, interpret coverage, reserve adequately, negotiate and settle automobile accident benefit claims.
• Contribute to a client service culture by embedding client engagement philosophies into daily work and implementing innovative, client-centric decision making.
• Provide quality client service in accordance with claims service standards.
• Actively participate with claimants, physicians, treatment providers, employers, rehabilitation workers and other service providers in the development, approval, implementation and monitoring of appropriate case management plans for clients.
• Handle files in defense litigation and Alternative Dispute Resolution (ADR), using litigation management guidelines.
• Set up and maintain files for assigned claims.
• Authorize payments and reserves up to $75,000 authority.

Requirements

• One (1) year insurance experience or two (2) years of related work experience
• Working towards Chartered Insurance Professional (CIP) courses
• Well developed computer skills in Microsoft Office software, internet, email systems.
• Provincial adjuster license(s) maybe required dependent on the province of work.
• University/College Degree.
• You influence change and are committed to continuous improvement, in order to exceed client expectations.
• You leverage critical thinking skills to identify problems and proactively propose solutions.
• Your strong communication skills allow you to clearly convey messages.
• You’re an effective team player who shares knowledge to support our peers.
• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

Skills

• Microsoft Office software
• Internet
• Email systems
• Critical thinking
• Communication skills

Location

• Canada

Work Type

• Hybrid
• Regular Full-Time

Experience Level

• 1 year insurance experience or 2 years related work experience

Education Level

• University/College Degree
• Chartered Insurance Professional (CIP) courses

Salary/Compensations

• $50,280 to $83,800

Benefits

• Training and development opportunities
• Flexible work options
• Paid time off
• Physical and mental health programs
• Supportive workplace culture
• Paid volunteer days
• Competitive salary
• Incentive programs
• Group retirement savings plans
• Pension
• Health and wellness benefits
• Dental coverage
• Disability coverage
• Life coverage
• Mental health support
• Employee assistance program

About the Company

• CGIC is a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society.