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About the Role

The Ward Clerk practices in accordance with relevant legislation and standards, meeting the legal and ethical requirements of the profession. This role involves performing reception and clerical support, billing activities, organizing patient charts, and coordinating unit administrative functions to ensure efficient operation.

Responsibilities

• Performing reception responsibilities and clerical support
• Performing billing activities, following established procedures
• Organizing and maintaining patient charts, electronic and paper information filing systems
• Performing patient administration functions including scheduling and coordinating appointments/meetings/events/classes
• Maintaining written and/or electronic calendar/schedules
• Coordinating unit administrative functions
• Ensuring the efficient operation of the unit, within the scope of authority
• Performing other duties consistent with the job classification, as required

Requirements

• Completion of Grade 12 or equivalent
• Minimum one (1) year recent related clerical experience
• General knowledge of office practices, processes, and procedures
• Previous on-the-job computer word processing/spreadsheet experience
• Good data entry/keyboarding skills
• Excellent organizational, time management and prioritization skills
• Excellent interpersonal and customer service skills
• Excellent verbal and written communication skills
• Good problem-solving skills
• Ability to produce high quality work in accordance with Hospital standards
• Ability to work effectively and safely when dealing with stressful situations
• Ability to understand verbal work orders/instructions
• Ability to read and understand short notes, brief forms/instructions, detailed forms, standard memos/letters
• Experience working in a Microsoft Office software environment
• Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.
• All applications must be submitted before the posting close date.
• Please ensure you check your email regularly.
• A Criminal Record Check may be required of the successful candidate.
• Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

Skills

• Computer word processing
• Spreadsheet
• Data entry
• Keyboarding
• Organizational
• Time management
• Prioritization
• Interpersonal
• Customer service
• Verbal communication
• Written communication
• Problem-solving
• Microsoft Office software

Location

• Toronto Western Hospital

Work Type

• Casual
• Monday - Friday - 8 hour shifts between 8am - 6pm

Experience Level

• Minimum one (1) year recent related clerical experience

Education Level

• Completion of Grade 12 or equivalent
• Completion of a recognized post- secondary secretarial arts program at the certificate level or equivalent preferred

Salary/Compensations

• CAD 29.28 - CAD 30.10 - hourly

Benefits

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

About the Company

• UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital.
• With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre.
• As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care.
• UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine.
• UHN is a research hospital affiliated with the University of Toronto.
• UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.
• www.uhn.ca

Equal Opportunity

• UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace.
• Requests for accommodation can be made at any stage of the recruitment process.
• Applicants need to make their requirements known.