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About the Role
The Assistant Branch Manager (ABM) provides leadership and operational management for branch employees, supporting sales growth, profitability, and staff development. This role ensures efficient daily operations, outstanding customer service, and alignment with organizational goals.
Responsibilities
- Support the Branch Manager in setting and achieving branch financial and operational goals.
- Provide effective leadership by coaching, mentoring, hiring, and training branch staff.
- Deliver excellent service to customers in person and by phone while promoting a positive work environment.
- Drive sales growth and expand the customer base, including counter and project sales.
- Oversee daily operations such as order processing, cash handling, and warehouse activities.
- Maintain optimal inventory levels and ensure operational efficiency.
- Develop and execute strategies that enhance customer satisfaction and profitability.
- Collaborate with senior management to achieve business objectives and resolve operational challenges.
Requirements
- Prior supervisory experience, preferably in the electrical wholesale industry.
- Previous experience in inside sales or branch operations required.
- Strong leadership, communication, and customer service skills.
- Proficiency in Microsoft Word, Excel, Outlook, and business systems such as Eclipse.
- Highly organized, dependable, and adaptable to a team environment.
Skills
- Leadership
- Communication
- Customer Service
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Eclipse
Location
- Poughkeepsie, NY
Work Type
- Full-time
Experience Level
- Prior supervisory experience
- Previous experience in inside sales or branch operations
Education Level
- Bachelor’s degree in Business or related field preferred; equivalent work experience considered.
Benefits
- Medical, Dental, Vision, Rx coverage
- Paid Parental Leave
- TeleMedicine
- Matching 401(k)
- Company-paid Life Insurance + (AD&D)
- Supplemental Life Insurance
- Short and Long Term Disability
- Flexible Spending Accounts
- Employee Assistance Program (EAP)
- Choice of Voluntary Benefits including identity theft
About the Company
- At U.S. Electrical Services, Inc. (USESI), we combine over 100 years of expertise, $150M+ in inventory, and the power of 2,000+ dedicated employees across 150 locations to deliver excellence every day.
- As a family of 14 regional businesses, we thrive on innovation and teamwork, empowering our people to shape the future of the electrical industry.
Equal Opportunity
- It is the policy of USESI and its affiliates to consider applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, or any other legally protected status.
- USESI is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job, please contact the Human Resources department at hrecruiter@usesi.com.