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About the Role

We are hiring a Senior Associate to join the Retail Strategy & Operations team to own the backend data that fuels what customers see when shopping Retail on DoorDash. This person will develop deep expertise in Retail merchants and categories and become the team's authority on data quality — defining what best-in-class product and merchant data looks like, and building the systems that keep it that way as we scale.

Responsibilities

Owning attribute definition, enrichment, and catalog feed mapping to hit data coverage targets at scale
Setting and scaling data quality standards, building repeatable frameworks like style guides and quality rubrics
Tracking data and PDP quality over time, proactively flagging gaps before they reach customers
Managing day-to-day enrichment vendor operations
Partnering with the Catalog team on attribute creation and taxonomy definition
Strategize: Develop the optimal strategy for best serving customers and merchants.
Operate: Create tracking dashboards for key metrics and own week over week movement as well as quarterly targets.
Analyze: Build models using SQL, Excel, and AI tools to evaluate costs and benefits of programs and experiments.
Experiment: Transform strategies into operational experiments that create measurable and actionable outcomes.
Build: Launch new products, scale something new, handling both strategy and operational details.
Lead, collaborate and Influence: Partner with and influence cross-functional teams including growth, quality, design, marketing, partnerships and product team to build and scale the Retail business.

Requirements

2-4+ years of experience in highly analytical and cross-functional environments (e.g., startups, tech, operations, strategy, consulting, banking, or related experience).
AI native: Integrated AI into daily workflows with tools like Claude, Cursor, Copilot, and others.
Ownership mentality: Always looking for opportunities to better work product and own the outcome.
Entrepreneurial spirit: Bias for action and ability to build from the ground up.
Analytical: Comfortable pulling data in SQL, building models in Excel, and leveraging AI tools for analysis.
Operates at both high-level and detailed levels.
Unafraid of ambiguity: Thrives in ambiguous, startup environments with rapid change and learning.
Completed Bachelor’s Degree.

Skills

SQL
Excel
AI tools
Data quality management
Catalog management
Attribute definition
Feed mapping
Data enrichment
Strategy development
Operations management
Data analysis
Prototyping
Product vision
Cross-functional collaboration

Location

Remote

Work Type

Hybrid

Experience Level

Senior Associate
2-4+ years

Education Level

Bachelor’s Degree

Salary/Compensations

$87,000—$128,000 USD

Benefits

Opportunities for equity grants
401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave
Medical benefits
Dental benefits
Vision benefits
11 paid holidays
Disability insurance
Basic life insurance
Family-forming assistance
Mental health program
Flexible paid time off/vacation for salaried roles
80 hours of paid sick time per year for salaried roles

About the Company

DoorDash's mission is to empower local economies.
We are a technology and logistics company expanding from food delivery to all types of goods.
DoorDash is growing rapidly and changing constantly, offering opportunities to solve new challenges and own careers.
We are committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Equal Opportunity

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities.
We hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives.
No employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status.
We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
We will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with applicable regulation (San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations).
If you need any accommodations, please inform your recruiting contact upon initial connection.