Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Director of Business Operations leads key non-clinical business functions, including purchasing, procurement, vendor and contract management, facilities operations, and administrative services, to ensure efficient operations and effective management of organizational resources.

Responsibilities

• Direct and oversee organizational purchasing and procurement activities.
• Establish purchasing standards, controls, and policies.
• Oversee inventory management processes and systems.
• Ensure purchasing and inventory system users are trained and procedures are current.
• Develop, implement, and maintain procurement-related policies, SOPs, and internal controls.
• Oversee the preparation, approval, tracking, and fulfillment of purchase orders.
• Monitor procurement workflows for timely delivery and resolve delays.
• Manage office supply, medical-surgical supply, and other purchasing programs.
• Analyze organizational spending patterns to identify cost savings and improvements.
• Collaborate with Accounting and Finance on purchasing processes and reporting.
• Monitor inventory and purchasing performance through reporting and data analysis.
• Develop and maintain a comprehensive vendor management strategy.
• Evaluate, select, onboard, and oversee vendors, suppliers, contractors, and service providers.
• Negotiate pricing, service agreements, delivery terms, and contractual arrangements.
• Establish vendor performance expectations and monitor service levels.
• Serve as the primary organizational liaison with vendors, suppliers, and contractors.
• Lead competitive bid processes, RFPs, and RFQs.
• Investigate and assist in resolving issues involving vendors.
• Maintain positive vendor relationships while ensuring accountability.
• Manage the full lifecycle of business contracts, including negotiation, review, execution, renewal, amendment, and termination.
• Maintain a centralized contract repository and tracking system.
• Oversee service contracts, purchasing agreements, and other operational business agreements.
• Ensure appropriate organizational review and authorization of contracts.
• Monitor contract compliance and vendor adherence to obligations.
• Maintain and track Certificates of Insurance (COIs) for vendors and partners.
• Conduct annual reviews and audits of contracts and vendor agreements.
• Partner with leadership, legal counsel, and Finance on contract negotiations and risk management.
• Direct facilities operations across all locations to ensure safe and efficient environments.
• Oversee the third-party facilities team, prioritizing and managing projects.
• Coordinate facility refresh and improvement initiatives.
• Manage relationships with property management companies, contractors, and vendors.
• Ensure compliance with safety, regulatory, environmental, and operational standards.
• Support business continuity, emergency preparedness, and physical security initiatives.
• Monitor facilities-related budgets, contracts, and vendor performance.
• Lead departmental staff responsible for purchasing, procurement, facilities, contracts, and administrative operations.
• Develop operational metrics, dashboards, and performance indicators.
• Drive cost-containment, efficiency, and process improvement initiatives.
• Support strategic planning, organizational growth, and capital investment initiatives.
• Participate in budgeting, forecasting, and resource allocation processes.
• Represent the organization in negotiations and business partnerships.
• Lead special projects and other operational initiatives as assigned.

Requirements

• Bachelor's degree in Business Administration, Healthcare Administration, Operations Management, Finance, or related field required.
• Minimum of 5 years of progressive leadership experience in business operations, facilities management, procurement, or related administrative functions.
• Experience negotiating contracts and managing vendor relationships.
• Experience developing budgets and managing operational expenses.
• Healthcare experience preferred.
• Strong contract negotiation and vendor management skills.
• Knowledge of procurement, facilities operations, and business insurance programs.
• Ability to analyze financial and operational data and make strategic recommendations.
• Excellent project management capabilities.
• Strong leadership, communication, and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and business management systems.

Skills

• Contract negotiation
• Vendor management
• Procurement
• Facilities operations
• Business insurance programs
• Financial analysis
• Operational data analysis
• Strategic recommendations
• Project management
• Leadership
• Communication
• Relationship-building
• Microsoft Office proficiency
• Business management systems proficiency

Experience Level

• 5+ years of progressive leadership experience

Education Level

• Bachelor's degree in Business Administration, Healthcare Administration, Operations Management, Finance, or related field

Salary/Compensations

• Rates are commensurate with experience
• Most candidates will start within the first quartile of the pay range

Benefits

• Work-Life Balance (no overnight shifts)
• Medical, Dental & Vision Plans
• Life Insurance
• 401(k) Retirement Plan
• Critical Illness, Accident, & Legal Plans
• Wellness Program
• Learning & Development Opportunities
• Paid Time Off
• Paid Holidays
• Free Onsite Parking at All Locations

About the Company

• Dent Neurologic Institute is committed to excellence in all we do.
• Our culture is built on 4 key pillars: respect, quality, productivity, and well-being.
• We are dedicated to making a difference for both patients and colleagues.

Equal Opportunity

• Dent Neurologic Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
• This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.