Senior Customer Insight Analyst 12m FTC - Beauty Brand at Up Collective | GB | Rezi

Senior Customer Insight Analyst 12m FTC - Beauty Brand at Up Collective

Senior Customer Insight Analyst 12m FTC - Beauty Brand

Up Collective · GB

Yesterday

Senior Customer Insight Analyst 12m FTC - Beauty Brand

Up Collective · GB

2 days ago
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About the Role

You will own the data relationship for brands on the programme, translating data into actionable decisions and presenting insights to external stakeholders and internal teams.

Responsibilities

  • Own external brand relationships from a data sharing perspective
  • Build and own regular reporting for brand partners
  • Work with the wider team to hit supplier funded income targets
  • Turn data into insight that drives brand growth and unlocks further investment
  • Generate insight to help retain customers
  • Present commercially sharp analysis to brands and category teams
  • Work with CRM to recommend insight-led actions on the data sharing programme
  • Scope out analysis projects and design appropriate solutions
  • Support CRM and Category teams with insight at brand and category level
  • Improve reporting through sharper SQL, better visualisation, and reduced manual work

Requirements

  • 3+ years in customer analytics or insight
  • Experience with external brand partnerships preferred
  • Confident presenting to external stakeholders, up to director level
  • Strong SQL skills for data storytelling
  • Advanced Excel proficiency
  • Experience with visualisation tools like QlikSense or Tableau
  • Comfortable managing multiple brand projects simultaneously
  • Retail, FMCG, or loyalty background preferred
  • CRM platform knowledge is a bonus
  • Must have the right to work in the UK

Skills

  • Customer analytics
  • Data insight
  • External brand partnerships
  • Presentation skills
  • SQL
  • Excel
  • QlikSense
  • Tableau
  • Retail
  • FMCG
  • Loyalty programs
  • CRM platforms

Location

  • London

Work Type

  • Hybrid
  • 2 days in office, 3 WFH

Experience Level

  • 3+ years

Salary/Compensations

  • £50-55K
  • plus bonus potential

Benefits

  • 25 days holiday plus bank holidays
  • Staff discount and sample sales
  • Season ticket loan
  • Cycle to work scheme
  • Health & wellbeing benefits
  • Private medical insurance

About the Company

  • One of the fastest growing beauty brands in the UK
  • Home to in-demand beauty names
  • A destination for beauty discovery
  • Has a growing data sharing programme with years of customer data across stores, online, and loyalty
  • Brand partners seek insights into customer behaviour and preferences