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About the Role

AHRC NYC seeks a Case Manager for the Employment Business Services (EBS) Queens Train and Earn program. This program provides comprehensive job training, employment services, and support for youth and young adults aged 16-24 who are not working or in school. The Case Manager will oversee service coordination for program participants to help them find jobs, obtain high school equivalency, and access postsecondary education.

Responsibilities

Coordinate support services for individuals on a caseload relating to employment success.
Support participants in completing paperwork and administrative responsibilities for the program.
Prepare service plans and other plans as appropriate or needed to support individuals in reaching their employment goals.
Address social factors pertinent to the development of employment plans, including financial planning and access to community resources.
Conduct initial and on-going assessments, service plans, and progress notes with program participants.
Conduct supportive services, either in-person or remotely, as needed and appropriate.
Participate as a member of the interdisciplinary team, attending case conferences, staff meetings, and parent meetings as appropriate.
Conduct personal and group meetings with the people supported and their network of supports.
Monitor progress of all participants on caseload, tracking program activities and outcomes.
Promote program engagement, track training attendance and regularly assess training results of the people supported.
Conduct reviews of program expectations and provide guidance to people supported, family, and other service providers.
Provide support with obtaining industry certification.
Deliver Work Readiness, Occupational Training, and other program-related curriculum when needed.
Create and maintain excellent relationships with EBS staff for the purpose of preparing job seekers for success in employment.
Provide coverage within the program in the event of excessive staff absences.
Perform other duties as assigned.

Requirements

Bachelor's degree in social work or a related field and experience working with City systems such as public assistance, child welfare, education, and housing.
Associate's degree and experience working with City systems such as public assistance, child welfare, education, and housing.
At least three (3) years of successful experience in providing case management/counseling and working with City systems such as public assistance, child welfare, education, and housing.
Ability to communicate effectively, both verbally and in written form.
Ability to establish and maintain effective working relationships with participants’ families, employers, funding sources, Care Coordinators, and other stakeholders.
Ability to organize work of self and others, as well as work independently as needed.
Experience or strong capacity in instructing/mentoring program participants.
Prior work exposure in teaching or training individuals is highly desirable.

Skills

Case management
Counseling
Communication (verbal and written)
Relationship building
Organization
Independent work
Instruction/Mentoring
Teaching
Training

Location

Queens, NY

Work Type

Full-time
Onsite

Experience Level

3+ years of case management/counseling experience

Education Level

Bachelor's degree in social work or related field
Associate's degree

Salary/Compensations

$38,000-$42,000 per year

Benefits

Free Medical Insurance (Single & Family)
403(b) retirement plan
403(b) company match
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Paid time off (sick, personal and vacation)
Parental leave
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance

About the Company

AHRC New York City is a large, complex nonprofit organization dedicated to supporting neurodivergent children and adults through a broad spectrum of services.
It is a family-governed organization that envisions a socially just world where the power of difference is embraced.
The company culture is guided by generosity, curiosity, creativity, and optimism.
AHRC NYC advocates for people with disabilities to lead full and equitable lives.

Equal Opportunity

AHRC New York City provides equal employment opportunity to all applicants, with employment based upon personal capabilities and qualifications without discrimination because of race, color, national origin, religion, sex (with or without sexual conduct), age, disability, pregnancy, alienage or citizenship status, marital status, creed, genetic disposition or carrier status, sexual orientation or any other protected characteristic as established by law.