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About the Role
Spectrum Vision Partners and OCLI Vision provide world-class eye care. We are seeking an empathetic Medical Receptionist to be the first impression for patients, manage medical records, handle insurance verifications, and ensure a smooth office operation while delivering an excellent patient experience.
Responsibilities
- Provide patients with a high level of service.
- Manage complex scheduling of patients and ensure timely handling of all patient matters.
- Register patients and manage patient flow in the office.
- Provide additional administrative support.
- Work Saturdays twice a month.
Requirements
- Minimum of one year of experience in a customer service environment.
- Excellent verbal and written communication skills.
- Comfortable managing sensitive patient information and medical records.
- Able to work collaboratively and cooperatively with a team.
- Able to provide white glove service to patients.
- Detail-oriented with strong problem-solving skills.
- Basic computer knowledge and comfort with Microsoft Office programs.
- Medical Office experience or experience dealing with patients is considered a plus.
- Familiarity with an EMR system is considered a plus.
- Must have reliable transportation to and from work.
Skills
- Customer service
- Verbal communication
- Written communication
- Managing sensitive patient information
- Medical records management
- Team collaboration
- Problem-solving
- Basic computer knowledge
- Microsoft Office programs
Location
- Onsite
Work Type
- Full-time
Experience Level
- Minimum one year of customer service experience
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Matching 401K
- Generous PTO
About the Company
- Spectrum Vision Partners and OCLI Vision work together to provide world-class eye care.
- SVP supports OCLI Vision, one of the largest multi-specialty ophthalmology networks in the U.S.
- We build our culture one hire at a time.
- We promote from within.
- Our globally recognized healthcare team is composed of some of the top minds in ocular medicine.
- Our senior management team has a combined 200 years of eye industry experience.
- We support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors, and other medical professionals.
- Our brands include OCLI Vision, Island Eye Surgi-center, New Vision Cataract Center, AIO, and others.
Equal Opportunity
- We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.
- We are committed to maintaining a bias-free environment in which harassment is prohibited.
- We respect cultural diversity and comply with the laws of the places in which we operate.