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About the Role

The People Coordinator will provide essential administrative support to the People Team, helping to maintain employee records, process HRIS updates, prepare reports, coordinate trainings, and respond to employee questions with professionalism. This role offers hands-on HR experience and a strong foundation for career growth.

Responsibilities

• Process employee data changes in HRIS, including status, position, classification, and personal information updates, ensuring accuracy and timely completion.
• Maintain employee files ensuring records stay current and audit-ready.
• Pull and prepare recurring HR reports and compliance metrics for the HR Director and Generalists.
• Own the employment verification process from request through completion.
• Monitor the HR Freshdesk queue daily, triage and assign tickets, and track trends to flag recurring issues.
• Respond directly to routine employee inquiries with a high level of hospitality and professionalism.
• Answer the HR phone line and monitor the HR voicemail inbox, responding or routing inquiries in a timely manner.
• Administer the learning management system (LMS) including assigning required trainings, maintaining course content and completion records, and troubleshooting employee access issues.
• Support onboarding logistics in partnership with Talent Acquisition and the HR Generalist team.
• Ensure I-9 completion and E-Verify submission for new hires, and support the team's ongoing I-9 audit cadence.
• Process routine benefits administration tasks such as weekly HRIS enrollment pushes and qualifying event changes.
• Provide administrative support on 401(k) processes, escalating compliance-sensitive matters to the HR Director.

Requirements

• 2–3 years of relevant HR or administrative experience.
• Working knowledge of HRIS platforms required.
• Highly organized with strong attention to detail and follow-through on recurring, deadline-driven tasks.
• Demonstrated ability to exercise initiative and sound judgment, and to work independently while collaborating across a cross-functional team.
• Comfortable handling sensitive and confidential employee information with discretion.
• Excellent written and verbal communication skills, with a hospitality-minded approach to employee interactions.
• Proficient in Google Workspace and general office software.

Skills

• HRIS platforms
• Paylocity
• Google Workspace
• General office software

Location

• Onsite

Work Type

• Full-time

Experience Level

• 2-3 years

Education Level

• HR fundamentals and/or coursework is a plus

Benefits

• Competitive Compensation Plan
• Affordable Health, Dental and Vision plans after 30 days of employment
• Paid Time Off upon hire
• Matching 401k Plan
• Company Paid Basic Life/AD&D
• Internal growth + mobility
• m+h Monthly Spa Credit
• Generous Discounts on Spa, Salon, and medSPA treatments and products
• Training Opportunities and Continuing Education
• LA Fitness Discount
• Parental Leave Program
• Paid Volunteer Time Off Opportunities

About the Company

• milk + honey is a thriving collection of day spas, salons, and medSPAs, dedicated to helping people relax, feel good, and prioritize their well-being.
• Guided by our core values- kindness, connection, integrity, inclusiveness, and excellence, we create a welcoming space where guests can unwind and enjoy high-quality self-care services.
• From luxurious spa and medSPA treatments to expert salon services, our team is passionate about delivering exceptional experiences that nourish the body and mind.
• Join us in our mission to help people relax and feel good; provide a place where guests can escape, nourish their wellbeing, and satisfy their self-care.

Equal Opportunity

• milk + honey holdings, llc is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.