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About the Role

Responsible for implementing, monitoring, and on-going assessment of the housing and social service plan for all families assigned to the Emergency Hotel.

Responsibilities

• Completes family intake, comprehensive family history and maintains accurate and timely family case records.
• Designs social service plan in cooperation with new residents.
• Secures entitlements for clients and serves as an advocate for families in case of conflict.
• Provides advocacy and assistance to clients in obtaining permanent housing.
• Makes referrals to special housing agencies.
• Meets with clients to develop strategies to meet their housing needs.
• Coordinates permanent housing search.
• Escorts families to view apartments and meet prospective landlords and real estate brokers.
• Makes referrals for additional services such as mental health and/or medical services.
• Serves as a liaison with daycare and schools to monitor admission and attendance of client’s children.
• Follows up with open child welfare cases, open court cases, and parole/police matters.
• Works collaboratively with Client Care Coordinators.
• Participates and attends the Interdisciplinary Team and Administrative meetings weekly.
• Completes/enters client case management records in DHS-CARES system.

Requirements

• Requires a HS Diploma/GED and comparable experience.
• Previous experience with the homeless population needed.
• Ability to establish workload priorities and balance a diverse caseload.
• Exceptional communication skills, both oral and written, with individuals and groups regarding complex and sensitive issues or regulations.
• Physical ability to perform the essential job functions.

Skills

• Communication skills
• Case management

Location

• The Richmond - Staten Island, NY 10302

Work Type

• Full Time

Education Level

• Bachelor's Degree
• BA preferred

Salary/Compensations

• $48,000.00 - $48,000.00 Salary/year