Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
Ferguson is hiring Inside Sales Representatives who are ready to help customers, solve problems, and learn the business from the ground up. This role supports customer needs by determining the best products and solutions, ensuring personalized customer service, and coordinating deliveries.
Responsibilities
- Work with Sales associates to support customer needs by determining the best products and solutions.
- Ensure the delivery of personalized customer service through timely quotations and accurate sales orders.
- Coordinate deliveries on behalf of customers.
- Answer sales calls for general information, addressing and resolving customer concerns or questions.
- Effectively use customer relationship management (CRM) system and phone system.
Requirements
- 3-5 years of sales and/or customer service experience preferred.
- 3-5 years of Industrial Pipes, Valves and Fitting knowledge preferred.
- Exhibit strong sales skills, including the ability to upsell.
- Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.
- Ability to react well in a fast-paced environment and follow through on commitments.
- Highly motivated and customer service oriented mentality with ability to build relationships is a plus.
- General digital literacy including Microsoft Office.
- Ability to quickly learn product knowledge and processes.
Skills
- Sales
- Customer Service
- Upselling
- Problem Solving
- Decision Making
- Relationship Building
- Microsoft Office
Location
- Onsite
Work Type
- Full-time
Experience Level
- 3-5 years
Salary/Compensations
- $18.71 - $29.92 Hourly
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Life insurance
- 401(k) with company match
- Mental health coverage
- Gender affirming benefits
- Family building benefits
- Paid parental leave
- Associate discounts
- Community involvement opportunities
About the Company
- Ferguson has been a source of quality supplies for a variety of industries since 1953.
- Ferguson aims to make customers' complex projects simple, successful, and sustainable.
- Ferguson is a Fortune 500 company serving Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce industries.
- Ferguson has approximately 36,000 associates across 1,700 locations.
- Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful.
Equal Opportunity
- Ferguson complies with all wage regulations.
- The starting wage may be higher in certain locations based on local or state wage requirements.
- The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
- Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.