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About the Role

As a Manager of Brand Planning supporting the Global Payment Network, you will be a strategic leader on the Brand Planning and Insights Team, driving brand and marketing alignment to business intent. This role will establish scalable frameworks and organizational tools across multiple Networks, audiences, and geographies to identify "what" we want to be known for and "how" we go to market in a way that helps us stand out and get credit where needed. This action-oriented role requires experience in successfully influencing in a highly matrixed organization and leading regular cross-functional problem solving to deliver high-impact business outcomes.

Responsibilities

Structure and define annual brand-building goals and positioning of brand needs, informed by brand health insights, across Discover Network, Diners Club International, and PULSE for B2C and B2B audiences
Develop artifacts to organize and guide marketing activation and creative application of brand plans, including messaging guidance, cross-channel campaign planning, and integrated marketing calendars
Collaborate with Network Strategy, Scheme Marketing Teams, and Brand Insights to define annual business objectives and analyze brand health data to inform and support brand planning and activation activities
Design and lead cross-functional problem solves and alignment sessions to ensure all marketing teams operate against a unified strategy
Facilitate strategic project structuring and manage up and across matrixed teams to ensure organizational alignment with core business intent
Ensure effective socialization of brand planning and activation artifacts across marketing strategy and local marketing teams
Lead, coach, and develop direct report(s), delegating execution while maintaining high standards for strategic output
Structure clear project portfolios and career advancement pathways, building subject-matter expertise across the team

Requirements

Bachelor’s degree or military experience
At least 3 years of people management experience
At least 5 years of experience in marketing, strategy, brand, or communications
Exceptional executive presence and problem solving ability
Strong track record of team leadership and people development

Skills

Brand Planning
Brand Strategy
Marketing Activation
Creative Application
Messaging Guidance
Cross-channel Campaign Planning
Integrated Marketing Calendars
Business Objectives
Brand Health Data Analysis
Cross-functional Problem Solving
Strategic Project Structuring
Team Leadership
Talent Management
Coaching
Mentoring
Strategic Output
Project Portfolio Management
Career Advancement
Subject-Matter Expertise

Location

McLean, VA
Chicago, IL
New York, NY
Riverwoods, IL

Work Type

Full-time

Experience Level

Manager
3 years of people management experience
5 years of experience in marketing, strategy, brand, or communications
7+ years of experience in within financial services, payment networks, or B2B fintechs

Education Level

Bachelor’s degree or military experience

Salary/Compensations

McLean, VA: $151,900 - $173,400
Chicago, IL: $138,100 - $157,700
New York, NY: $165,700 - $189,200
Riverwoods, IL: $138,100 - $157,700

Benefits

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

About the Company

For almost two decades, Discover® Network, Diners Club International®, and PULSE® have operated together to form a global payment network that empowers cardholders to pay how, when, and where they choose; connecting people and payments worldwide.
With Capital One’s acquisition of Discover and commitment to modernize and scale its global payment network, we have truly entered a new era of growth.
Join our Global Payments Network team to help shape the future of payments and deliver reliable, secure solutions around the world.
Here, you will create what comes next, driving meaningful impact at scale.

Equal Opportunity

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
Capital One promotes a drug-free workplace.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.