About the Role
At Dig Inn, we believe in accessible learning and growth paths that empower our teams. As the Manager of Learning & Development, you will focus on our hourly growth program and non-culinary learning paths, managing succession planning, revamping orientation, advising on SOPs, and creating engaging learning experiences. This role requires collaboration, attention to detail, and an understanding of restaurant environments.
Responsibilities
- Manage and facilitate hourly succession planning, including field communications, meeting cadence, and compliance tracking.
- Conduct dashboard maintenance and sharing with the field regarding performance grade, pay rate, and certifications.
- Own and improve the "First 5 days" program for new hourly employees.
- Manage learning paths for key training items from Marketing/Business Development, Tech, and Facilities teams.
- Co-manage the day-to-day administration of Dig Inn’s Learning Management System, Circle.
- Visit restaurants to observe processes, test materials, gather feedback, and conduct quarterly audits of Training Restaurants.
- Track participation, completion, feedback, and other learning data to assess program effectiveness.
- Maintain organized training calendars, project trackers, shared drives, and content libraries.
- Identify opportunities to improve training clarity and usefulness for restaurant teams.
- Proofread and quality-check all materials for detail, consistency, and accuracy.
Requirements
- 1-3 years of relevant management experience in learning and development, training coordination, culinary or restaurant operations, or a related field.
- Experience supporting a restaurant, food service, culinary, hospitality, or other food-focused organization in an H&R or People Team capacity.
- Experience in developing curriculum or course design in an e-learning environment.
- Excellent writing and communication skills, with the ability to simplify detailed or technical information.
- Strong organization, project-management skills, and attention to detail.
- Comfort spending time in active restaurant and kitchen environments and building relationships with restaurant teams.
- Confidence in learning and managing new technology; LMS administration experience strongly preferred.
- Flexibility and a "will do" attitude when priorities shift or new needs arise.
- A passion for real, good food.
Skills
- Learning and Development
- Training Coordination
- Culinary Operations
- Restaurant Operations
- Curriculum Development
- Course Design
- E-learning
- Writing
- Communication
- Project Management
- Attention to Detail
- Learning Management System (LMS) Administration
- Technology Management
Location
- Hybrid
Work Type
- Hybrid
Experience Level
- 1-3 years
Salary/Compensations
- $95,000-$105,000/year
Benefits
- Health Insurance (Medical, Dental, and Vision)
- 16 weeks of Fully Paid Parental Leave
- 401K Plans
- Short-Term Disability
- Bonus Potential
- Phone reimbursement
- Commuter benefits
- Company laptop
- Flexible vacation time, up to 20 days per year
- Complimentary Dig Inn lunch every day
About the Company
- Dig Inn is an upscale fast-casual brand with 30 locations throughout the Northeast, committed to sourcing, cooking, and serving delicious, seasonal vegetables and culinary comfort food at scale.
- Each restaurant is run by a chef and culinary team dedicated to cooking from scratch.
- We believe access to good food shouldn’t have to be a movement, an ethos, or even a doubt.
