Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As a Store Manager at Gymshark, you will be responsible for bringing the brand experience to life, driving commercial performance, building and developing a high-performing team, and creating an environment where both people and business can thrive. You will own all aspects of store operations, from customer experience and team development to operational excellence and strategic planning, ensuring exceptional results while upholding Gymshark's values and culture.

Responsibilities

Lead and inspire a large retail team, fostering a culture of performance, development, accountability, and collaboration.
Act as a Gymshark brand ambassador, embodying values and creating an engaging environment for customers and teammates.
Drive commercial performance through decision-making, data analysis, and KPI management.
Take ownership of store performance, ensuring sales, profitability, and operational objectives are met.
Deliver exceptional customer experiences by setting standards for service, product knowledge, and community engagement.
Identify, develop, and retain talent, creating clear development pathways and succession plans.
Recruit, coach, and lead a world-class team that reflects Gymshark's culture and values.
Provide regular coaching, feedback, and development opportunities to individuals and teams.
Ensure operational excellence across all store areas, maintaining high standards, strong processes, and an exceptional store environment.
Partner with regional leadership and GSHQ stakeholders to deliver business initiatives and strategic priorities.
Maintain a safe, secure, and compliant environment for teammates, customers, stock, and assets.
Support key projects, launches, and trading periods through effective planning, organization, and leadership.
Create a culture of continuous improvement, learning, and innovation to keep the team engaged and performing at a high level.

Requirements

Significant retail management experience in a fast-paced fashion, fitness, lifestyle, or premium retail environment.
Experience leading large teams, ideally managing 40+ colleagues in a high-volume retail setting.
Proven ability to drive commercial performance through effective leadership, KPI management, and strategic decision-making.
Strong leadership skills with a track record of inspiring, coaching, and developing high-performing teams.
A passion for community, wellness, and fitness, aligning with the Gymshark brand and values.
Excellent communication and stakeholder management skills, with the ability to influence at all levels.
Strong customer experience expertise, capable of creating memorable and engaging retail experiences.
Experience analyzing sales performance, identifying opportunities, and implementing action plans.
Strong commercial awareness and understanding of sales, profitability, and operational drivers.
Excellent problem-solving abilities with a calm and solutions-focused approach.
Experience recruiting, developing, and retaining talent in a retail environment.
Strong organizational and planning skills, with the ability to manage multiple priorities.
Experience managing performance and handling challenging situations professionally.
High attention to detail and commitment to maintaining exceptional operational standards.
Strong understanding of retail health and safety requirements and compliance standards.
This role is subject to a Basic DBS check.

Skills

Leadership
Team Development
Commercial Performance
KPI Management
Strategic Decision-Making
Customer Experience
Talent Management
Recruiting
Coaching
Communication
Stakeholder Management
Sales Analysis
Problem-Solving
Organizational Skills
Planning
Performance Management
Attention to Detail
Operational Excellence
Health and Safety Compliance

Location

Onsite

Work Type

Full-time

Experience Level

Management Experience

Salary/Compensations

$84,000 - $100,000

Benefits

Comprehensive Medical, Dental & Vision plans
Performance-based Bonus opportunity
Competitive PTO
Contributory 401(k)
Gymshark Employee Discount & long service awards
Funded multi-site fitness membership
Enhanced Family Leave plans
STD & LTD plans

About the Company

Gymshark stores are spaces where the community comes together, connects with the brand, and experiences the energy that makes Gymshark different.

Equal Opportunity

Gymshark is an equal opportunities employer, committed to inclusivity in all aspects of employment.
All applicants will be considered fairly and equally.
We do not tolerate discrimination of any kind.
We are committed to finding reasonable adjustments for candidates with specific needs or disabilities during our recruitment process.