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About the Role

This role is responsible for introducing and managing business change by defining business needs, and identifying solutions, impacts, problems, and risks to deliver change successfully on a broad range of change programmes and projects, including business transformation, process improvement, and technology design/implementation.

Responsibilities

• Introducing and managing business change
• Defining business needs
• Identifying solutions, impacts, problems, and risks
• Delivering change successfully on programmes and projects
• Supporting business transformation
• Supporting process improvement
• Supporting technology design/implementation

Requirements

• Proven experience working as a business analyst within a programme and project delivery environment
• Experience on a mix of technology and business change projects across the full project lifecycle
• Experience in modelling including the use of appropriate modelling tools, techniques, and standards
• Proven experience of following business analysis best practices, policies, procedures, and processes
• Ability to adapt business analysis practices to meet specific needs of the change programme or project
• Understanding of product management principles and product ownership techniques
• Ability to build rapport and strong working relationships with business stakeholders at all levels
• Confident approach, ability to challenge and influence the status quo
• Ability to effectively manage business expectations
• Expert in workshop facilitation and customer engagement techniques across multiple locations
• Ability to influence, negotiate, and gain consensus where conflicting viewpoints exist
• Experience in a legal or professional services setting is ideal
• Understanding of core legal systems (e.g., iManage Work, Aderant Practice Management System, Interaction CRM) is preferred but not essential

Skills

• Modelling
• Business analysis best practices
• Product management principles
• Product ownership techniques
• Workshop facilitation
• Customer engagement
• Influencing
• Negotiation
• Consensus building

Location

• London
• Birmingham
• Manchester

Work Type

• Hybrid (3 days in office, 2 days from home)
• Flexible working considered

Experience Level

• Proven experience working as a business analyst

About the Company

• Pinsent Masons brings together the best people.
• We are naturally curious, constantly learning, listening, and growing.
• We value your ideas.
• We are an award-winning, hardworking, and commercially minded team.
• We offer the opportunity to work with leading experts and form meaningful relationships.
• We make a difference.
• We offer the opportunity to be involved in varied and challenging work.
• We work in an open and supportive environment to deliver outstanding results.
• Our people are our success, and we work as one team.
• We are a top Stonewall employer.
• We are a Valuable 500 member.
• We are a signatory of the Race at Work Charter.
• We are a proud partner of Neurodiversity in Law.
• We encourage and value different ideas and styles of thinking.
• We find solutions to our clients’ most complex challenges through different perspectives.
• We deliver outstanding results today and tomorrow.

Equal Opportunity

• We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents.