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About the Role

This role involves monitoring product functionality, providing data analysis, MI, and operational controls to aid product development. You will collaborate closely with Operations and Compliance teams, including working with Financial Crime data.

Responsibilities

• Analyze data using SQL
• Provide data extracts, analysis and dashboard reporting to all areas of the business, helping to determine opportunities and support solutions
• Assist the wider business in providing the best customer support they can
• Develop, optimise and action daily operational process controls
• Monitor internal and third-party functionality
• Timely and accurately deliver regular operational tasks and processes
• Investigate, help diagnose and resolve issues
• Automate recurring MI and optimise processes using SQL and Python

Requirements

• Proficiency in SQL
• Proficient use of Microsoft Excel / Google Sheets
• Willingness to learn and drive efficiency
• Numerate with an analytical mind and strong problem-solving skills
• Meticulous with attention to detail
• Proactive with our core value “Make it Happen” in mind
• Fast learning, with the ability to multitask and prioritise workload appropriately
• Smart, with the ability to find solutions independently

Skills

• SQL
• Microsoft Excel
• Google Sheets
• Python

Location

• UK-based employees

Work Type

• Flexible working arrangements

Experience Level

• Fast-growing company

Salary/Compensations

• £34k - £45k per annum

Benefits

• Discretionary Performance-Related Annual Bonus
• Workplace pension scheme - contributing 5% on earnings up to £45,000
• Private medical insurance (medical history disregarded)
• Employee Assistance Programme
• Cycle to work scheme
• Season ticket loan
• Free ChipX subscription for UK-based employees
• 28 days holiday plus bank holidays, plus the days between Christmas and New Year
• Annual training budget for courses, workshops, or conferences
• £30 per month Chip Fitness Benefit
• Company laptop

About the Company

• Our mission is to make our customers wealthy.
• We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions.
• We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth.
• The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down.
• Chip serves over 500,000 active customers and looks after over £6billion in assets.
• Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years.
• Chip has a creative and diverse team of 180, from all different backgrounds and industries.
• Chip has won awards including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards.

Equal Opportunity

• We are an equal-opportunity employer and value diversity
• You will be working in an inclusive environment and be encouraged to bring your whole self to work.
• We will do all that we can to help you successfully balance your work and home life.
• As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
• It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.