Hospitality Manager at Elior UK | GB | Rezi

Hospitality Manager at Elior UK

Hospitality Manager

Elior UK · GB

3 days ago

Hospitality Manager

Elior UK · GB

3 days ago
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About the Role

Lexington is an award-winning contract caterer focused on providing excellent food and service. We strive to create an environment where team members feel engaged, inspired, valued, and enjoy their work.

Responsibilities

  • Manage a team of 4 direct reports and collaborate with the General Manager, department leads, and Head Chef.
  • Mentor supervisors and conduct staff training.
  • Ensure due diligence and enforce food safety, health, and safety policies.
  • Handle daily administration including forecasting, ordering, menu management, and stock control.
  • Collaborate with Chefs to ensure menu accuracy and up-to-date allergen information.
  • Manage the pass, ensuring timely and well-presented food orders.
  • Meet highest standards and KPIs, driving development and innovation in the hospitality department.
  • Respond to inquiries in person and via email, ensuring resolution.
  • Liaise with external suppliers, prepare quotes, and create event proposals.
  • Develop events from proposal to delivery, including setup and stakeholder communication.
  • Produce event planning documents covering catering, costs, itineraries, and room setup.
  • Identify new products, marketing, and promotion opportunities.

Requirements

  • At least 2 years of experience in a corporate hospitality setting.
  • Exceptional client experience, ensuring consistently high, personal, and seamless service.
  • Strong communication and stakeholder management skills.
  • Proactive, productive, and operationally strong with problem-solving abilities.
  • Ability to lead by example and develop the team to deliver high standards.
  • Flexibility to work evenings and overtime as required by the business.

Skills

  • Client Experience Management
  • Communication
  • Stakeholder Management
  • Operational Management
  • Team Leadership
  • Service Culture Development
  • Food Safety
  • Health and Safety
  • Forecasting
  • Ordering
  • Menu Management
  • Stock Control
  • Event Planning
  • Supplier Liaison
  • Quotation Preparation
  • Event Proposal Creation

Location

  • UK

Work Type

  • Full-time
  • Overtime available
  • Flexible

Experience Level

  • 2+ years in corporate hospitality

Salary/Compensations

  • Overtime paid at time and a half if working in excess of 40 hours per week.

Benefits

  • Free meals
  • Flexible working
  • 28-31 days of holiday
  • Leave for life's important moments
  • Paid volunteering days
  • Career development and learning opportunities
  • Mental health support and wellbeing perks
  • Pension schemes
  • Life assurance
  • Exclusive discounts

About the Company

  • Lexington is an award-winning contract caterer focused on providing excellent food and service.
  • Elior is a people-first business with over 10,000 colleagues across the UK, serving various sectors.
  • Our mission is to enrich lives everywhere, every day.
  • 87% of our team are proud to work here.
  • We create a place where you're listened to, trusted, supported, and valued.

Equal Opportunity

  • We welcome you to apply using the name you feel most comfortable with.
  • We hire for potential, not just experience.
  • Diversity and inclusion are integral to who we are.
  • We are dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.
  • We are happy to provide support or adjustments during the application process.