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About the Role
The Community Hospice, a member of St. Peter's Health Partners, is seeking an experienced and highly organized Office Manager to oversee administrative operations in our corporate office. This leadership role is ideal for someone who thrives in a fast-paced healthcare environment, enjoys supporting teams, and is passionate about helping ensure exceptional care experiences for patients and families. As the Office Manager, you will provide operational leadership for administrative staff, coordinate office functions, support clinical teams, and help maintain efficient, compliant, and customer-focused business operations.
Responsibilities
- Supervise and support administrative staff.
- Coordinate workloads to ensure timely completion of assignments.
- Manage staff scheduling, time-off coverage, and cross-training activities.
- Orient, train, and mentor new and existing administrative team members.
- Foster a positive, collaborative, and service-oriented work environment.
- Oversee day-to-day office operations to ensure efficiency and effectiveness.
- Provide administrative support for clinical directors, patient care supervisors, nursing staff, and schedulers.
- Assist with meeting coordination, agenda preparation, minute-taking assignments, and follow-up activities.
- Address office maintenance and operational needs, including building, equipment, and vendor-related issues.
- Maintain confidentiality and ensure compliance with organizational policies and regulatory requirements.
- Collaborate with clinical and operational leaders to improve workflows and internal processes.
- Participate in quality improvement initiatives and agency committees.
Requirements
- High School Diploma or equivalent; Associate degree in Business Administration or a related field preferred
- 3-5 years of administrative or secretarial experience with increasing leadership or supervisory responsibilities.
- Valid Driver's License
- Previous healthcare, hospice, home care or medical office experience as well as experience with electronic medical record systems (EMR) preferred
- Strong organizational and multitasking skills.
- Excellent communication, customer service, and interpersonal skills.
- Proficiency with Microsoft Office and other business software applications.
Skills
- Organizational skills
- Multitasking skills
- Communication skills
- Customer service skills
- Interpersonal skills
- Microsoft Office proficiency
- Business software applications proficiency
Location
- Albany, NY
Work Type
- Full time
- Day Shift
Experience Level
- 3-5 years of administrative or secretarial experience with increasing leadership or supervisory responsibilities
Education Level
- High School Diploma or equivalent
- Associate degree in Business Administration or a related field preferred
Salary/Compensations
- $28.55 - $41.40 per hour
Benefits
- Professional development opportunities
- Continuing education opportunities
- Competitive compensation
- Benefits package
About the Company
- The Community Hospice is a respected, mission-driven healthcare organization.
- Colleagues perform meaningful work that positively impacts patients and families.
- Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings.
- By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.