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About the Role

This position supports the Social Work and Full Circle teams, providing psycho-social assessments, intensive case management, counselling, and psychoeducation to older adults and seniors facing geriatric, mental health, addictions, and cognitive issues. The role also involves caregiver intervention, community outreach, drop-in services, and client accompaniment for medical appointments.

Responsibilities

• Perform psychosocial and/or psychological and geriatric assessments.
• Develop and implement service plan and/or coordinated care plans.
• Provide service/care co-ordination, system navigation, short-term and longer-term planning and follow-up support.
• Provide case management services to clients over a specified period of time, through the development and implementation of a care plan to address their priority and emerging needs.
• Provide clinical and/or supportive counseling to clients utilizing a wide range of therapeutic approaches that best meet the clients’ needs and circumstances.
• Provide preliminary assessment of risk in crisis situations, consult and devise an intervention and action plan, and provide crisis intervention.
• Provide crisis intervention and practical assistance to clients and/or family or caregivers as required in homes and community settings.
• Participate in case conferences and clinical meetings in order to ensure the coordination of services and a continuum of care.
• Provide advocacy support and advocate with clients and/or their family or caregivers.
• Provide coordination between hospitals, service professionals and other referral sources to support clients and facilitate smooth transitions between hospital and community.
• Provide accompaniment to medical appointments as required.
• Link clients and/or their family or caregivers to various community resources, and facilitates appropriate referrals to other community support services as required.
• Facilitate or lead therapeutic/support groups as required.
• Provide client support through social work drop-in clinics.
• Work flexible hours based on the needs of the clients and/or their family or caregivers.
• Provide service that is responsive, culturally and linguistically sensitive to the individual and caregivers needs.
• Engage in ongoing outreach to ensure access to the program.
• Collaborate with community agencies to organize joint health promotion clinics/workshops, when possible.
• Keep current about the range of services available in other agencies.
• Maintain a client caseload as assigned by program manager, plan for and execute discharges in a time-sensitive manner.
• Participate in ongoing training and education.
• Participate in supervision sessions and annual performance appraisals with program manager.
• Maintain appropriate records and documentation in a timely manner and collect statistical data required for the accountability of the program.
• Uphold and consistently incorporates into practice harm reduction, trauma-informed, anti-racism and anti-oppressive principles.
• Perform other duties as assigned by program manager.

Requirements

• Masters of Social Work (M.S.W.) or graduate degree in a relevant field.
• Registered Social Worker (R.S.W.) in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) and/or Member in good standing with a Professional College in Ontario.
• 3+ years related experience in mental health, addictions, geriatrics and/or social work.
• Demonstrated experience working with older adults and seniors with mental health (including dementia) and/or substance use issues, chronic health issues, cognitive impairment, and responsive behaviours is required.
• Personal knowledge and lived experience of issues that affect communities and populations served by WoodGreen is a strong asset.
• Experience and expertise to support older adult and seniors including individuals who have significant mental health and/or addiction issues, history of trauma, violence/abuse, dementia, cognitive impairments, responsive behaviours, chronic physical health issues, etc.
• Ability in case management, system navigation, service planning, implementation, and coordination, therapeutic or supportive counselling.
• Experience working effectively in a multi-disciplinary team or as a team member in collaboration with other community professionals.
• Proven working knowledge of theories of addiction, evidence-based treatment models and best practice approaches.
• Knowledge of and experience with a brief therapy modality, such as Narrative, Solution-Focused, Cognitive-Behavioural Therapy), etc.
• Knowledge of issues affecting older adults/geriatric populations, mental health, addictions, health sector, and community resources, policies, legislation, programs, and other issues related to scope of practice and social determinant of health.
• Solid understanding of the intersectionality of systemic barriers and social determinants of health, including racism, discrimination, and oppression.
• Demonstrated experience in group facilitation (therapeutic and psycho-social).
• Strong assessment, clinical and intervention skills.
• Effective oral, written communication skills and documentation skills.
• Effective interpersonal, time management and organizational skills.
• Proven ability to apply and practice Anti-Oppression, Anti-Racism, Trauma-Informed and Harm Reduction principles, and strategies.
• Applied computer skills (MS word, excel, Internet) and ability to use client information systems.
• Ability to communicate in a second language (Greek, Spanish, Bengali, Urdu, Tamil, Farsi, Tagalog, Arabic, Mandarin, or Cantonese) is a strong asset.

Skills

• Psychosocial assessment
• Psychological assessment
• Geriatric assessment
• Service plan development
• Care plan development
• Service coordination
• Care coordination
• System navigation
• Case management
• Clinical counseling
• Supportive counseling
• Crisis intervention
• Risk assessment
• Advocacy
• Community outreach
• Group facilitation
• Therapeutic group facilitation
• Psycho-social group facilitation
• Harm reduction principles
• Trauma-informed principles
• Anti-racism principles
• Anti-oppressive principles
• MS Word
• MS Excel
• Internet
• Client information systems

Location

• Hybrid

Work Type

• Casual
• 20 hours/week

Experience Level

• 3+ years related experience

Education Level

• Masters of Social Work (M.S.W.) or graduate degree in a relevant field
• Registered Social Worker (R.S.W.)

Salary/Compensations

• $33.58/hour

About the Company

• WoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities.
• A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.
• Visit www.woodgreen.org to learn more about who we are and to review our Equity Statement.

Equal Opportunity

• WoodGreen is an equal opportunity employer.
• We are committed to providing an inclusive and barrier-free selection process and work environment.
• If contacted in relation to an employment opportunity, please advise our People & Culture representatives at careers@woodgreen.org of the accommodation measures required.
• Information received relating to accommodation will be addressed confidentially.
• This public job posting uses AI-powered tools to screen, assess, or select applicants.