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About the Role

This role involves providing technical and professional enforcement services within Housing Regulatory Services to protect and improve the health, safety, and welfare of residents, workers, and visitors in the Borough. The position is within the HMO Licensing Team, focusing on investigating complaints, ensuring compliance, and taking appropriate enforcement action. The role requires independent work in a hybrid manner, flexibility to support complex cases, and taking on specialisms and leading training initiatives.

Responsibilities

Investigating complaints within the HMO Licensing Team.
Following up on compliance issues.
Taking enforcement action as appropriate.
Working independently in a hybrid manner.
Making appropriate enforcement actions and decisions.
Being flexible and supporting other officers on complex enforcement cases.
Taking on specific additional relevant specialisms.
Leading on specialisms for the department.
Supporting the in-house training scheme.

Requirements

Considerable experience working as a Housing Enforcement Officer.
Demonstrable experience of completing HHSRS assessments.
Experience taking enforcement action under the Housing Act 2004 and associated legislation.
Excellent interpersonal and negotiation skills, both verbally and in writing.
Comfortable working with a wide range of people and organisations to deal with difficult or complex issues.
Experience in taking complex housing enforcement action, including issuing penalty notices and taking prosecutions.

Skills

Housing enforcement
HHSRS assessments
Enforcement action under the Housing Act 2004
Interpersonal skills
Negotiation skills
Communication skills
Complex case management
Issuing penalty notices
Prosecutions

Location

Barnet

Work Type

Hybrid
Flexible Working

Experience Level

Principal Officer

Benefits

31 days annual leave, plus public and bank holidays
Access to the Local Government Pension Scheme
Comprehensive Flexible Working Policy
Lifestyle discounts from major retailers, supermarkets, energy suppliers and more
Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership
Excellent training and development opportunities
Employee well-being training programs including confidential employee assistance

About the Company

Barnet is a borough with excellent schools, vibrant town centres, vast green spaces and diverse communities.
The council aims to build on these strengths and is growing and developing to meet challenges.
Staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative.
Housing Regulatory Services is committed to helping all residents live safely in their homes.
Staff are empowered to make enforcement decisions and use legal options to ensure tenant safety, landlord information, and legally compliant actions.
The service covers HMO licensing, Fire Safety in tower blocks, and empty properties.
The service works closely with other departments and agencies.
Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
Barnet operates stringent safer recruitment procedures.
Barnet Council is committed to equality of opportunity in service provision.
Barnet Council embraces all forms of flexible working and is committed to offering employees a healthy work-life balance.
Barnet Council is a Disability Confident Committed Employer.

Equal Opportunity

To deliver Barnet Council’s commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers.
As such we value diversity and welcome applications from all backgrounds.
Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance.
Barnet Council is a Disability Confident Committed Employer.
We welcome and encourage job applications of all abilities.
If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert.
We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process.
We support the access to work scheme.