Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Support parents with infant feeding questions and concerns in person at Baby Feeding Cafes and virtually via Newham Baby Feeding Helpline. Provide support and evidence-based information to enable informed decision making.

Responsibilities

• Support parents with infant feeding questions and concerns in person at Baby Feeding Cafes and virtually via Newham Baby Feeding Helpline.
• Maintain excellent listening and communication skills using a strengths-based approach, supporting parent’s own learning and self-efficacy.
• Provide support and evidence-based information to enable informed decision making.
• Liaise with the Senior Specialist Baby Feeding Supporter, Infant Feeding Coordinator and Health Visitors where there are concerns outside of remit of role.
• Communicate effectively and professionally with all members of the multidisciplinary team and with outside agencies involved in provision or planning of care.
• Demonstrate awareness of the needs of clients/families from diverse ethnic/family groups.
• Record activity and data at end of each shift to support information sharing with health visiting, Public Health and Family Hubs colleagues.
• Contribute to fulfilling the minimum requirements of the Family Hubs Programme.
• Improve breastfeeding initiation, exclusivity, duration and support families with their wider infant feeding goals.
• Promote access and engagement of the Newham Family Hub offer.
• Maintain knowledge and understanding of service guidelines and policies appropriate to the role.
• Demonstrate evidence-based practiced based on UNICEF Baby Friendly Initiative standards.

Requirements

• IBCL / Breastfeeding Counsellor, or Peer Supporter working towards BFC or IBCLC qualification.
• In depth knowledge of infant feeding including lactation, the value of breastfeeding, and common issues.
• Awareness of how to support mothers to establish and maintain breastfeeding.
• Excellent communication skills, written and verbal.
• Team oriented, able to work as part of a team, and independently.
• Ability to use IT and common software packages e.g. Word, Outlook, Excel and PowerPoint.
• Ability to be professional, emotionally intelligent and able to communicate effectively in diverse situations.
• Ability to travel to workshops, Baby Feeding Cafes and other events in Newham as required.
• The role includes some weekend work.

Skills

• Infant feeding knowledge
• Lactation knowledge
• Breastfeeding support
• Communication skills
• Teamwork
• Independent work
• IT proficiency
• Professionalism
• Emotional intelligence
• Effective communication in diverse situations

Location

• Newham

Work Type

• Fixed Term
• Part-time

Salary/Compensations

• £38,256 - £39,276 Pro Rata

About the Company

• Newham is one of the UK's most diverse and vibrant boroughs, home to around 373,000 residents and over 96,000 children and young people.
• As one of London's youngest and fastest-growing communities, Newham continues to benefit from significant regeneration linked to the Olympic legacy.
• The London Borough of Newham was the first London borough to offer a fully integrated 0-19 health and social care service.
• The Children's Health 0-19 Service had their recent CQC inspection in 2021 and rated Good in all areas.
• Newham Best Start Family Hubs with Children’s Centres and Children’s Health 0-19 Service jointly achieved Stage 3 (Full) UNICEF Baby Friendly Accreditation in May 2026.
• Newham is one of the 75 local authorities chosen to trial a new-style family support centre – known as a “Family Hub”.
• The London Borough of Newham is located only 5 miles east of London.
• It is well positioned with access to all major networks in London and the south east.
• It is well connected by public transport with, bus, tube and DLR.
• Newham has the youngest overall population in the country.
• It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium.
• It has a thriving arts quarter with the Theatre Royal Stratford East offering excellent entertainment for all the family.
• There is the University of East London which has two campuses in Newham.
• It also has a large Westfield shopping Centre in Stratford which has all the major retailers there.

Equal Opportunity

• We are committed to creating an inclusive, anti-racist environment for all.
• When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation.
• The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults.
• If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.