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About the Role

This role is responsible for leading and guiding the GIS Monitoring & Triage Sydney team, ensuring a rapid, globally coordinated response for security events impacting the bank's information and systems. The position focuses on maintaining quality, providing leadership direction, and developing cyber security analysts.

Responsibilities

• Manages a team or teams accountable for providing cybersecurity defense across multiple disciplines.
• Leads the analysis, implementation, execution and ongoing improvement of proactive security controls to prevent external threat actors from infiltrating company information or systems.
• Utilizes experience and deep knowledge of IT platforms, tools, and concepts to ensure cybersecurity protection is integrated at all layers of defense.
• Leads alert responses and problem-solving workgroups across multiple functions with a focus on the enterprise risk framework.
• Monitor escalations received from Lines of business and response in timely manner.
• Drives partnership between GIS operations and various organizations within the Enterprise ensuring optimal and effective interactions between our organizations.
• Provides input and support in SOC Transformation efforts.
• A team player who must be able to work under pressure, juggle multiple priorities, using initiative to meet deadlines without close supervision.
• Monitor workflow and team progress, provide feedback to manager/team.
• Coordinate with other sites/regions to ensure daily analyst goals are met.

Requirements

• 5+ years of experience in cybersecurity, security operations, IT support, or related technical fields (internships, academic projects, or equivalent experience included).
• 5+ years of experience managing teams.
• Deep/advanced understanding of security detection, investigation, or incident response principles, with a demonstrated ability to learn and apply concepts across multiple domains.
• Oversight of detection strategy with log analysis and telemetry interpretation, including familiarity with querying or analyzing data leading to tooling optimization opportunities.
• Demonstrated leadership across security platforms and enterprise tooling technologies such as SIEM, EDR/XDR, identity systems.
• Foundational understanding of common attacker tactics, techniques, and procedures (TTPs), with familiarity of frameworks such as MITRE ATT&CK.
• Strong analytical and problem-solving skills.
• Effective communication skills, including the ability to provide clear updates and collaborate with team members during investigations.
• Strong independent decision-making and judgement in high-risk environments.

Skills

• Cybersecurity
• Security Operations
• IT Support
• Security Detection
• Investigation
• Incident Response
• Log Analysis
• Telemetry Interpretation
• SIEM
• EDR/XDR
• Identity Systems
• MITRE ATT&CK
• Analytical Skills
• Problem-Solving Skills
• Communication Skills
• Decision-Making Skills
• Leadership

Location

• Sydney

Work Type

• Full-time
• In-office

Experience Level

• 5+ years of experience in cybersecurity, security operations, IT support, or related technical fields
• 5+ years of experience managing teams

Benefits

• Affordable, competitive and flexible benefits supporting physical, emotional, and financial wellness.

About the Company

• At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
• We drive Responsible Growth and deliver for our clients, teammates, communities and shareholders every day.
• Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth.
• We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success.
• We value the unique perspectives individuals bring from all backgrounds and career paths.
• Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development.
• At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.