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About the Role

Rubrik Professional Services is seeking a high-energy, strategic, and results-driven Senior Project Manager to lead complex enterprise customer implementations and contribute to the evolution of our delivery practice. This customer-facing role involves acting as a trusted advisor to ensure successful deployments, business value realization, and operational efficiency. You will manage high-stakes client engagements from start to finish, leveraging deep project management expertise to resolve issues and drive customer outcomes with minimal supervision.

Responsibilities

Lead end-to-end delivery of complex, concurrent, enterprise-level customer projects from kickoff to sign-off in fast-paced environments.
Prepare enterprise customers for deployment, establish clear success criteria, track deliverables, set targets, manage resources, and ensure project execution adheres to deadlines and budgets.
Proactively identify, track, and mitigate project risks and technical dependencies, resolving issues autonomously before they escalate.
Serve as the single point of contact and escalation owner for customer executives, cross-functional internal teams (Engineering, Customer Support, Sales), and third-party partners.
Execute quality control throughout project lifecycles to ensure deliverables meet or exceed Rubrik's standards and customer business objectives.
Partner with PS leadership to help build, refine, and maintain the PMO governance framework, including standard operating procedures, project methodologies, and key performance indicators.
Flag bottlenecks and recommend improvements that enhance operational efficiency, margins, and customer satisfaction.
Assist in establishing best practices for engagements, resource allocation, utilization tracking, and project health reporting across the PS portfolio.

Requirements

8+ years of direct Project Management experience delivering customer-facing, enterprise technical projects within a Professional Services or Consulting organization.
Previous experience managing customers from Financial Services, Government, Healthcare industries.
Track record of managing multiple complex, high-visibility client engagements concurrently in a fast-paced technology environment.
Demonstrated ability to work autonomously, exercising strong judgment and decision-making in ambiguous, high-pressure customer situations.
Expert knowledge of modern project management tools (e.g., Smartsheet, Jira, Confluence, Asana) and Google Workspace.
Fluent written and spoken French and English skills.
Exceptional executive communication, stakeholder management, negotiation, and conflict resolution skills.

Skills

Project Management
Customer Engagement
Risk Management
Stakeholder Management
Quality Control
Process Improvement
Smartsheet
Jira
Confluence
Asana
Google Workspace
French
English
Communication
Negotiation
Conflict Resolution
Data Management
Cloud Infrastructure (AWS, Azure, GCP)
Data Protection
Enterprise Storage
Cybersecurity
SaaS Delivery
Financial Acumen
Agile/Scrum
Lean Frameworks

Location

Remote

Work Type

Full-time

Experience Level

Senior

Education Level

Project Management Professional (PMP)
PRINCE2
Certified ScrumMaster (CSM)
PMI-ACP

About the Company

Rubrik Professional Services transforms possibilities into outcomes through a portfolio of services that leverage Rubrik technology. We collaborate with customers to address technical challenges, improve operational efficiency, and maximize their investment in Rubrik, focusing on customer success and operational excellence.
Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud secures, monitors, and recovers data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments by monitoring and auditing agentic actions, enforcing guardrails, and fine-tuning for accuracy.
Rubrik is dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. We are dedicated to expanding our engagement with communities, creating opportunities for underrepresented talent, and driving greater innovation for our clients.

Equal Opportunity

Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job.
EEO IS THE LAW
NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS