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About the Role

The Senior Surveyor is responsible for the day-to-day running and reporting on assigned properties or clients, including service delivery, occupier liaison, service charge management, and compliance oversight. This is a 12-month fixed-term contract.

Responsibilities

• Support the completion of planned works in partnership with the Building Consultancy Team.
• Commission Long Term Asset Replacement Plans.
• Manage permit to work systems.
• Monitor PPMs to ensure proactive and responsible building management.
• Align service charge budgets and property plans.
• Ensure compliance with CDM Regulations.
• Communicate appropriately with clients and occupiers.
• Monitor statutory and internal compliance.
• Instruct audits, assessments, and specialist advice.
• Align with service partners for control documents, log books, and online management systems.
• Ensure compliance with MAPP policies and procedures, RICS and ISO standards, and statutory/insurance timelines.
• Manage escalation requirements.
• Authorize and review supplier payments.
• Prepare and submit funding requests to clients.
• Provide support and due diligence for client building and site purchases.
• Align with legislative guidelines and MAPP Practice.
• Read, review, and understand leases and documents.
• Ensure occupier compliance with obligations and expectations.
• Manage maintenance, licenses to assign, changes of use, alterations, and applications from occupiers.
• Ensure compliance with relevant legislative guidance and the PMA.
• Manage a team aligned with MAPP Values.
• Engage with occupiers, including implementing Customer Experience frameworks.
• Improve occupier satisfaction and retention.
• Manage occupier forums and meetings.
• Implement placemaking and V2 initiatives.
• Manage the onboarding and offboarding or handovers of instructions to external parties.
• Manage TUPE Processes with the People Team.

Requirements

• Experience of working in a similar role.
• All applicants must have the legal right to work in the UK by the start date of employment.
• MAPP does not provide immigration sponsorship.

Skills

• People & Technical Skills
• MRICS is desirable
• Strong written and verbal communications
• Report writing
• Exhibition of MAPP Values: Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable
• Self Management including showing initiative, being proactive and meeting deadlines
• Embracing Change including Technology
• Engaging with the Big Picture
• Great service delivery including working in partnership with internal and external individuals
• Good communicating in written and verbally
• Achieving Results and Prioritise Work including attention to delivery to all stakeholders
• Innovative Solutions and Problem Solving
• Developing Self and Others and willing to Learn
• Interpersonal and Relationship skills capable of communicating at various levels including meetings with occupiers, client, supplier and wider stakeholders.

Location

• MAPP London Workspace

Work Type

• Fixed Term Contract
• Full-time

Experience Level

• Senior

Salary/Compensations

• £45,000 - £55,000 / year

Benefits

• Profit share that can be paid tax-free to each individual.
• Autonomy
• Support
• Opportunity to grow in a business where your contribution genuinely matters.

About the Company

• MAPP is the UK’s leading specialist in commercial property and asset management, with over £30bn+ of property under management for a wide range of UK and overseas fund managers, REITs and property owners.
• We believe property management can be a force for good, focusing on making buildings work for people and the planet.
• Our Property Management framework delivers an integrated and holistic approach.
• MAPP is the first national real estate consultancy in the UK to become a B Corp.
• We have grown consistently over the past five years.
• We promote around 10% of our office-based roles internally each year.
• We invest in development, create opportunities to broaden professional horizons, and make time to connect.
• MAPP is owned by an Employee Ownership Trust, meaning the business is held on behalf of our people.
• This creates a more inclusive and transparent environment.
• Our engagement scores are consistently high; in 2025, we had an engagement score of 83% and 92% of our people recommend MAPP as a great place to work.

Equal Opportunity

• MAPP is an equal opportunities employer.
• We want the real estate industry to be a career path where people feel both welcome and wanted.
• We’re always challenging ourselves to do better.
• We want the best people to see themselves thriving at MAPP.
• Creating an environment where everyone feels able to be themselves is essential to that – because diverse perspectives, lived experience and ways of thinking make us stronger.