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About the Role

This role supports the delivery of marketing campaigns and content across M&S Fashion, Home & Beauty. You will coordinate campaign activity, manage briefs and trackers, oversee shoot preparation, manage product samples, and support the artwork and imagery approval process. You will act as a key point of coordination across teams to ensure assets, information, and products are delivered accurately and on time, helping projects stay on track and meet critical path deadlines.

Responsibilities

Manage samples, deliver pre- and post-shoot production, and oversee the asset and artwork approval process.
Support the delivery of international shoots regarding samples and pre-shoot production, including carnet preparation.
Coordinate styling sessions, including sample preparation and organization.
Create and manage shoot sheets, select packs, asset packs, and instore marketing trackers.
Support partnership campaigns and larger campaign shoots.
Provide flexible support across multiple Business Units based on business priorities.
Respond to ad hoc marketing requests and changing Business requirements.
Support the marketing exec team to ensure continuity of delivery during peak activity or team absence.
Maintain excellent working relationships with multiple senior Marketing stakeholders and provide regular progress updates on project statuses.
Communicate effectively with multiple stakeholders of various seniorities across ITG & M&S.
Demonstrate strong planning and prioritization skills, managing multiple competing deadlines.
Work collaboratively in a fast-paced environment where priorities can change quickly.
Adapt quickly and work collaboratively across multiple Business Units and projects.
Demonstrate attention to detail and an interest in processes, efficiencies, and smarter working.
Act as a proactive and collaborative team player.
Show ability to learn quickly.
Understand the importance of customer service and client delivery.

Requirements

Excellent organizational and relationship-building skills.
Proactive approach to problem-solving.
Ability to manage multiple priorities while maintaining exceptional attention to detail.
Proficient in MS Office.
Shoot / Retail experience is an asset.
Good understanding of shoots, sample management, and production is an asset.

Skills

Organizational skills
Relationship-building skills
Problem-solving
Attention to detail
Communication skills
Relationship management
Planning skills
Prioritization skills
Adaptability
Collaboration
Customer service

Location

Remote (up to 40%)

Work Type

Hybrid
Full-time

Experience Level

Mid-level

Salary/Compensations

Competitive salary

Benefits

25 days' holiday + bank holidays
Paid Wellbeing Day
Flexible bank holidays
Option to buy or carry over up to 5 extra days of holiday
Smart Working with up to 40% from home
Option to work from abroad for up to 90 days a year (after 12 months)
Enhanced family friendly leave
3 extra days for wedding/honeymoon
Employee Assistance Programme
Pension scheme
Corporate Medical Cash Plan
Electric car salary sacrifice scheme
Tax-efficient payroll giving
Funding for professional qualifications
Monthly Employee of the Month awards (£250 bonus)
Referral bonuses up to £1,500
Regular Wellbeing Workshops
30+ Wellbeing Champions
Paid Volunteer Day
Online perks platform with discounts

About the Company

ITG is a company that values diversity and champions inclusivity in the workforce.
They are committed to increasing the visibility and recognition of talent from under-represented groups.
ITG fosters a supportive environment where employees look after themselves, each other, and the planet.
The company has community groups available to employees for connection and support.

Equal Opportunity

We value diversity and welcome it in our workforce.
All job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.
We are committed to increasing the visibility and recognition of talent from under-represented groups within our organisation and the wider industry.