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About the Role

FIRST is a global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. We manage over 37,000 events and projects annually across 110 countries for over 130 brands, specializing in Fortune 500 companies.

Responsibilities

• Full life-cycle planning and execution of virtual, in-person, and hybrid events.
• Manage budgets, expenses, and invoice processing, including post-meeting reconciliation and financial reporting.
• Source, negotiate, and manage contracts for venues and suppliers.
• Coordinate event logistics including registration, F&B, transportation, accommodations, entertainment, A/V, and speaker selection.
• Collaborate with internal partners on event deliverables such as design, A/V, event technology, and attendee management.
• Plan and manage virtual events, including platform selection, timelines, invitations, and communication.
• Ensure adherence to client operational standards, policies, and compliance guidelines.
• Travel for site inspections and on-site event management.
• Conduct post-event wrap-ups, including reconciliation, observations, and client debriefs.
• Track time spent on projects for accurate work reflection.
• Co-plan larger programs with colleagues and clients, demonstrating strong teamwork.
• Share knowledge of best practices, new suppliers, services, and venues.
• Support clients with internal and client-facing events and conferences, delivering exceptional service through effective project management and creative solutions.
• Oversee all aspects of event operations from initial briefing to post-event reconciliation.

Requirements

• 2-4+ years of event management experience, preferably in a corporate or financial environment.
• Proficient with Microsoft Office applications (PowerPoint, Excel).
• Ability to work independently, project plan, and think innovatively.
• Excellent project management skills with the ability to manage multiple projects simultaneously under pressure.
• Virtual event experience preferred (Webex, Zoom a plus).
• Leadership, influencing, negotiation, and decision-making skills.
• Resourceful with the ability to take direction and work independently.
• Customer focus, approachable, and adaptable to client needs and styles.
• Strong client management skills.
• Strong oral and written communication skills.
• Ambitious, proactive, and highly organized.
• Willing to travel for site-visits and on-site event management.
• Experience working with large and complex databases preferred (Cvent experience preferred).
• Knowledge of venues and suppliers in key European cities.

Skills

• Project Management
• Event Management
• Budget Management
• Vendor Management
• Client Management
• Virtual Event Planning
• Microsoft Office Suite (PowerPoint, Excel)
• Communication (Oral and Written)
• Negotiation
• Leadership
• Cvent (preferred)
• Database Management

Location

• Domestic
• Abroad
• London
• New York
• Singapore

Work Type

• Virtual
• In-person
• Hybrid
• Onsite

Experience Level

• Associate
• 2-4+ years

Benefits

• Private Medical Insurance with BUPA from day one
• 28 Days Annual Leave PLUS Bank Holidays
• Personal Volunteer Day
• 20 Days of Sick Pay each Year
• Enhanced Parental Leave (Maternity & Paternity)
• Wellness Stipend
• Complimentary access to Headspace, Rocket Lawyer & Maven
• Life Insurance
• Employee Assistance Program (EAP)
• Cycle to Work Scheme
• Season Ticket Loan
• Mobile Phone Allowance
• Pension Scheme Enhancements
• Discretionary Bonus Structure
• Global Opportunities

About the Company

• FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services.
• For 30 years, we have utilised three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.
• Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specialising in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors.
• Consistently recognised for excellence, recent honours include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.
• With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.

Equal Opportunity

• FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.
• FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
• All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
• We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics.
• If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.