Head of Operations - The Fund at FlightStory | GB | Rezi

Head of Operations - The Fund at FlightStory

Head of Operations - The Fund

FlightStory · GB

4 weeks ago

Head of Operations - The Fund

FlightStory · GB

a month ago
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About the Role

Build and own the operating model that lets Fund II run and scale, including governance, providers, valuations, reporting, and fund launch. As the most senior operations hire, you will own the back and middle office end-to-end, building the team beneath you while working with outsourced partners for specialist functions.

Responsibilities

  • Design and stand up the operating model, leading operations through to fund launch and close, with foundations built for a larger, institutional future fund.
  • Own governance and oversee outsourced providers across fund administration, accounting, compliance, AIFM oversight, legal, audit, and valuation support.
  • Run the operational workstream of the raise: LP onboarding, KYC/AML, subscription documents, side letters, and the data room through to close.
  • Manage treasury and banking relationships, including cash management, FX exposure, and capital call/distribution mechanics.
  • Own the valuations policy and reporting cadence to investors and internal stakeholders.
  • Hire and lead the operations team, starting with an Investor Relations Manager and a Fund Operations Manager, delivering institutional quality servicing while staying lean.
  • Select and implement core technology, CRM, portfolio monitoring, document management, and data security, so systems scale with AUM without a proportional rise in headcount.

Requirements

  • Senior operations leadership in a fund environment (venture, private equity, or asset management), ideally including a fund launch or a step change in AUM.
  • Strong working knowledge of fund administration, AIFM and compliance, valuations, audit, and investor reporting.
  • Proven experience selecting and managing external providers.
  • A builder who can create structure from scratch and lead a small, high-calibre team.
  • High trust, low ego and comfortable working hands-on in a fast-moving, founder-led business.
  • Experience building operating infrastructure.
  • Balances institutional rigor with a lean, pragmatic mindset.
  • Happy being hands-on today while building the team for tomorrow.
  • Senior operations experience within a fund environment, ideally including a launch or major AUM step change.
  • Deep familiarity with fund administration, compliance, valuations, and investor reporting.
  • A track record building operations functions and teams from the ground up.

Location

  • LONDON

Experience Level

  • Senior

About the Company

  • The first fund, Flight Fund, backed the most disruptive founders in consumer and tech.
  • Fund II continues our focused thesis in Series A consumer product and consumer/prosumer tech, with a growth-stage lens for backing the next generation of category-defining companies.
  • The funds sit within Steven.com, the end-to-end operating system for the creator economy, designed to scale what is irreplaceably human.
  • Steven.com scales creators across Media, Community, and Products, powered by proprietary tech and data and an obsessed team of 150 experts across the UK and US.
  • Founders who join the portfolio get more than capital; they gain mentorship, guidance, and access to the full Steven.com ecosystem and Steven's wider network.
  • We are currently building Fund II from the ground up - raising capital, hiring, and implementing the operating platform and high-touch investor experience to match our ambition.
  • It is an exciting time to join a small, focused team with the backing and reach of one of the most recognised names in the creator and investment world.