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About the Role

Shape the product strategy and roadmap for unsecured lending capabilities for EU expansion via a single platform and market-specific overlays. Partner closely with engineering, design/content, controls, and market stakeholders to deliver scalable, cloud-native platform capabilities and seamless customer journeys through the full PDLC.

Responsibilities

• Define and drive the product strategy and roadmap, balancing market-specific requirements and a single scalable platform.
• Ensure origination, repayments, servicing, customer support, and collections capabilities are designed for reuse across EU markets.
• Write requirements and acceptance criteria for prioritized products & features, collaborating with various teams.
• Be accountable for product outcomes, prioritization, and end-to-end delivery.
• Engage with market stakeholders to drive product performance, defining OKRs, identifying weaknesses, and prioritizing improvements.
• Manage vendors and third-party dependencies, ensuring SLAs are met and costs are controlled.
• Ensure accountability for controls, meeting firmwide standards for risk management and regulatory obligations.

Requirements

• European unsecured lending expertise, with deep experience in Personal Loans and other unsecured lending products including Credit Cards/Overdraft/BNPL/POS finance.
• Strong understanding of relevant European regulatory and conduct obligations for unsecured consumer lending products.
• Experienced product manager with a track record of delivering against a product roadmap in a complex, cross-functional environment.
• Strong product/platform acumen and experience partnering with engineering to build scalable, cloud-native services (API-led, microservices-oriented).
• Proven leadership and stakeholder management at senior levels; able to explain decisions clearly, logically, empathetically but firmly.
• Multi-market European launch/scale experience for unsecured lending products.
• Data analysis and modeling expertise, translating customer/portfolio data into product insights and prioritization.
• Experience managing existing and new vendor contracts.

Skills

• Product Strategy
• Roadmap Development
• Product Delivery
• Stakeholder Management
• Vendor Management
• Risk Management
• Regulatory Compliance
• Cloud-Native Services
• API-led Architecture
• Microservices
• Data Analysis
• Data Modeling

Location

• EU

Work Type

• Full-time

Experience Level

• Senior

About the Company

• J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors.
• Our first-class business in a first-class way approach to serving clients drives everything we do.
• We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
• Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing.
• Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
• The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money.
• Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.

Equal Opportunity

• We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
• We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
• We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.