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About the Role

Library Page positions are educational opportunities for candidates currently enrolled in an accredited educational program. This role provides knowledge about working within a library system and access to the Library Page Fellowship Program for career development. The position is scheduled for 14 hours per week, including evenings and Saturdays.

Responsibilities

• Projects a positive and courteous attitude to the public by providing exceptional customer service
• Shelves and arranges books, CDs, DVDs and other library materials in order alphabetically and numerically
• Answers in-person inquiries, helps patrons locate needed materials and refers patrons to the appropriate place or person for assistance
• Assists patrons with basic computer, internet and audio/visual equipment usage
• Locates and prepares library materials requested by patrons
• Assists staff with checking materials for damage and removing them from the shelves
• Helps set up public spaces for events and programs
• Performs other related tasks as needed

Requirements

• Page Positions are reserved for candidates who are currently enrolled as students in a degree program/accredited school.
• Proper employment certificate for minors under 18 as required by NYS law
• Ability to accurately and efficiently sort and arrange items in alphanumeric order
• Strong organizational skills and ability to follow detailed instruction in a fast-paced environment
• Excellent customer service skills and the ability to work with a diverse patronage
• Superb interpersonal and communication skills
• Strong problem-solving skills
• Demonstrated ability to work as part of a team
• Demonstrated reliability and professionalism
• Basic computer and basic technology skills such as Microsoft Office Suite and Google Application
• Ability to troubleshoot basic computer and printer issues preferred
• Experience with eReaders and library technologies preferred
• Ability to speak foreign languages preferred
• Moderate lifting required (up to 25 lbs)
• Pushing book trucks

Skills

• Customer service
• Organizational skills
• Interpersonal skills
• Communication skills
• Problem-solving skills
• Teamwork
• Reliability
• Professionalism
• Basic computer skills
• Basic technology skills
• Microsoft Office Suite
• Google Application

Location

• Edenwald Library

Work Type

• Part Time

Education Level

• High School
• GED Program
• Associate's Degree
• Bachelor's Degree
• Master's Degree

Salary/Compensations

• $17.00 / hour

Benefits

• Library Page Fellowship Program

About the Company

• The New York Public Library has been an essential provider of free books, information, ideas and education for all New Yorkers for more than 100 years.
• NYPL Core Values: Be Helpful to patrons and colleagues, Be Resourceful in solving problems, Be Curious in all aspects of your work, Be Welcoming and Inclusive.
• Public service library