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About the Role

Blue Bottle is writing a new chapter to the story and traditions of coffee, food, and hospitality, and the People team is helping us build the company and culture to do it. This position will report to the Sr. People Manager, Japan, work with Blue Bottle leaders as true business partners, and help employees in our facilities across Japan do their best work by supporting a variety of processes and programs related to every aspect of the employee experience. We are building the next great company that everyone wants to work for, and this role is critical to pursuing that mission as we grow.

Responsibilities

Act as the first contact for the People Team, supporting both business leaders and employees.
Provide strategic partnering, advice, and consultation for the Cafe leadership team in decision-making and solving employee issues.
Deliver coaching and developmental feedback to our Cafe leadership team and cafe team members.
Enhance the employee experience throughout the entire employee lifecycle, from onboarding to offboarding.
Partner with function leadership to set and implement talent acquisition strategies and talent-sourcing programs.
Support the cafe recruiter, oversee the entire talent acquisition process lifecycle for Cafes/Production, and execute external hiring for critical positions.
Contribute to the development of People programs and processes such as succession planning, learning and development, and recognition programs.
Ensure employee health and safety in the workplace and support mental health care.
Lead employee engagement/retention efforts and investigate/resolve employee relations matters.
Manage company policy & procedure, advising and supporting employees on specific questions.
Maintain regulatory and compliance practices.
Collaborate with HQ counterparts and lead implementation of global HR projects.
Draft, review, and update Employee Relations and People (HR) related communications.

Requirements

5+ years experience as an HR generalist or Business Partner, ideally in consumer retail, food/beverage, hospitality and/or production facilities.
Strong knowledge of labor/employment laws and practices, Japan-specific risk and HSE.
Broad familiarity with general HR disciplines and best practices (i.e. TA, TD, C&B, OD) and ability to apply practices with judgment to specific situations.
Ability to communicate clearly and effectively in English and Japanese (reading, writing, and speaking).
People management experience with at least one person, or experience leading a team.
Specific experience with employee relations and navigating difficult situations and conversations.
Superb judgment and integrity, including excellent decision-making skills and a bias to action.
A deep love for great coffee, food, and exceptional customer experience.

Skills

People intuition
Business judgement
Empathy
Collaboration
Trust-building
Problem-solving
Adaptability to ambiguity and change
Brand building
Effective communication
Talent acquisition
Talent development
Compensation and benefits
Organizational development
Employee relations
Conflict resolution
Compliance
Project management

Location

Japan

Work Type

Full-time

Experience Level

5+ years

About the Company

Blue Bottle's mission is to connect the world to delicious coffee.
From seed to cup, we elevate the craft of coffee in everything we do.
We strive to build a better tomorrow by investing in what matters: a sustainable future for our people, the company, and our planet.