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About the Role
Ensuring the safety and security of clients, visitors, and staff while delivering a welcoming and professional front-of-house experience.
Responsibilities
- Monitoring and patrolling the premises
- Managing access control
- Responding promptly to incidents
- Maintaining a visible and reassuring presence
- Carrying out regular patrols
- Opening and closing the building and terraces
- Delivering excellent customer service
- De-escalating situations, including incidents involving young people and anti-social behaviour
- Providing First Aid assistance when required
- Interacting with stakeholders and tenants
- Responding to any incidents that may occur
Requirements
- Valid SIA licence
- 5-year checkable work history
- Experience within a similar position is preferred
Skills
- CCTV desirable
- Good customer service skills
- Good communication skills
- Confident
- Well-presented
- Customer-focused
- Proactive attitude
- Positive attitude
- Quick learner
- Ability to adapt
- Comfortable standing for long periods
- Ability to work effectively under pressure
Location
- London EC3V 0BG
Work Type
- Full-time
- Onsite
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- £14.80 per hour
Benefits
- Uniform
- SIA Licensing savings scheme
- Cycle to Work Salary Sacrifice scheme
- Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
- In-house Training Academy
- Leadership Development Programme
- Online eLearning and development programmes
- In-house Mental Health Team
- Wellbeing Platform
- Reward membership
- Retail discounts
- Cinema tickets
- Gym membership
- 24/7 free Employee Assistance Programme
About the Company
- Ward Security provides security services solutions to a range of UK businesses.
- Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more.
- With over 1500+ of our amazing people operating nationally.
- Our vision is “We look after our people; our people look after our clients. We aim to retain and attract the very best of both”.
Equal Opportunity
- Ward Security believes in fostering an inclusive workplace where diversity is celebrated, and every individual is valued.
- We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law.
- As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration.
- We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities.
- We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.