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About the Role

The Principal Innovation Business Analyst serves as a bridge between business stakeholders, clinical teams, Innovation, and technology partners to identify opportunities for process improvement and support the implementation and adoption of AI-enabled solutions. This role combines clinical research knowledge with strong business analysis, stakeholder engagement, and change management skills.

Responsibilities

• Ensures system adoption through training, communication, hands-on demonstrations and stakeholder engagement.
• Leads or supports system implementation, including testing, training and supporting existing and new systems.
• Understands the needs and pain points of the Business Operation Systems and provides advice, guidance and removes barriers.
• Coordinates and conducts stakeholder requirements discussions to understand system functional requirements and adoption barriers.
• Develops and documents specifications for system selection, operations, and configuration based on end-user business needs.
• Collaborates with functional teams to update Business Operation Systems configurations.
• Supports integrations within and across Business Operation Systems platforms, as well as with external systems.
• Oversees new system version releases and configuration changes, including testing, and validation oversight or UAT execution.
• Develops System processes, procedures and best practices for both technical support teams and clinical teams.
• Participates in audit and regulatory inspection preparation activities and assists in the development and delivery of CAPA.
• Continuously monitors Business Operation Systems for ways to increase efficiency in business process and end-user experience.
• Provides system leadership with strategic insights and recommendations.
• Collaborates with system leadership to identify areas of enhancements and develop plans for optimal operational efficiency.
• Supports Leadership with the creation and management of the system based on functional system requests or update requests.
• Understands and analyzes the business context, the users, and the roadmap for the assigned system.
• Promotes creative and innovative ideas to drive performance and bring new solutions to the Business Operation Systems.
• Shares lessons learned and best practice recommendations with the Business Operation Systems.
• Supports with review and/or development of training materials related to the Business Operation Systems.

Requirements

• Bachelor’s degree (or its international equivalent) + 8 years of experience with relevant or related system and processes.
• Experience working in a matrixed environment.
• Experience with AI and building of AI agents.
• Experience and expertise in clinical trial systems (e.g., CTMS, EDC, eTMF and RTMS) with detailed understanding of requirements gathering, documentation, configuration and integrations.
• Knowledge in transforming business process requirements into Functional Requirements.
• Experience leading teams directly or indirectly to achieve operational outcomes.
• Ability to work collaboratively, motivate and empower others to carry out individual, team and organizational objectives.
• Prior experience in a Clinical Operations role, handling systems.
• Possess the ability to effectively communicate business needs to IT technology partners.
• Experience with change management and user adoption strategies.
• Ability to resolve issues independently with good judgement to escalate appropriately.
• Excellent interpersonal, verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to identify, diagnose and resolve technology problems.
• Ability to lead system implementations and drive adoption.
• Strong strategic thinking, change management and stakeholder engagement skills.

Skills

• AI-enabled solutions
• Microsoft Copilot
• Business analysis
• Stakeholder engagement
• Change management
• Clinical trial systems (CTMS, EDC, eTMF, RTMS)
• Requirements gathering
• Documentation
• Configuration
• Integrations
• AI agents
• Strategic thinking

Location

• UK
• Remote

Work Type

• Fully remotely

Experience Level

• Principal

Education Level

• Bachelor’s degree

About the Company

• Precision Medicine Group is an Equal Opportunity Employer.

Equal Opportunity

• Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
• If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com.