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About the Role
Brunswick Group's Investor Brand practice is recruiting for a Senior Account Manager in London. This role involves independently running smaller engagements and substantial workstreams within larger programmes, building trusted client relationships, and supporting Account Directors and Partners. The Investor Brand practice focuses on Financial Communications, Strategic Events, and Corporate Brand, supported by Film & Live and Design capabilities.
Responsibilities
- Independently manage day-to-day client relationships on smaller engagements and defined workstreams, and support Account Directors and Partners on the largest programmes.
- Build a strong understanding of each client’s business, stakeholders and communications priorities.
- Turn client requests into clear briefs, actions and decisions, seeking senior input where the strategic or commercial judgement requires it.
- Plan and run client meetings, status calls and presentations, with accurate follow-up and dependable ownership of next steps.
- Coordinate feedback and approvals, manage expectations and raise risks or sensitive issues early.
- Work as an active member of the wider account management team, sharing client intelligence, actions and opportunities.
- Manage projects and workstreams across Financial Communications, Strategic Events and Corporate Brand, with regular involvement in corporate brand and creative work.
- Work across assignments including naming, rebrands, employee engagement campaigns, annual and ESG reporting, results, M&A, film and live events.
- Coordinate strategists, designers, writers, producers and other specialists so the team has a clear brief, timely inputs and shared priorities.
- Work closely with project management on scopes, schedules, budgets, resource plans, risks and dependencies.
- Support discovery, stakeholder engagement, creative reviews, production and launch, keeping the client informed and the work connected.
- Maintain a high standard of quality control across briefs, presentations, status materials and client-ready deliverables.
- Support and, where appropriate, lead proposals, pitch materials, credentials and chemistry meetings.
- Help develop clear scopes of work, fees and delivery approaches with Account Directors, Partners and project managers.
- Track scope, budget and resource use with the project management team, and flag changes or pressure points early.
- Identify follow-on needs and wider client opportunities, and raise them with the relevant account lead.
- Contribute to account plans, pipeline updates, case studies and practice-wide new business activity.
- Build strong working relationships across account management, Investor Brand, Brunswick’s advisory teams and the wider global firm.
- Bring a practical, solutions-focused approach and communicate clearly when priorities, decisions or responsibilities are unclear.
- Share useful knowledge and support colleagues through project work.
- Contribute ideas and learning that improve our client experience, our offers and the way multidisciplinary teams work together.
Requirements
- Strong experience in account or client management within a brand, design, creative or corporate communications agency or consultancy.
- A track record of independently managing projects or substantial workstreams from brief through delivery.
- Experience in corporate brand, identity or creative campaigns, with exposure to Employee Engagement, Annual & ESG Reporting, film, content, investor communications or events an advantage.
- Confident and credible with clients, including the ability to listen well, ask good questions and communicate clear recommendations.
- Excellent organisation and attention to detail, with the ability to manage multiple priorities without losing sight of the wider objective.
- Strong written and verbal communication skills, including briefs, proposals, status updates and presentations.
- Sound commercial awareness and experience working with scopes, budgets and change control.
- A good understanding of how strategy, design, content and production come together to deliver effective corporate communications.
- A collaborative, proactive and calm working style, with the confidence to raise issues early and ask for support when needed.
- Experience in a leading agency environment, or with listed and high-profile organisations, is desirable but not essential.
Skills
- Client management
- Account management
- Brand management
- Design
- Creative campaign management
- Corporate communications
- Project management
- Financial Communications
- Strategic Events
- Corporate Brand
- Employee Engagement
- ESG Reporting
- Film production
- Content creation
- Investor communications
- Written communication
- Verbal communication
- Commercial awareness
- Budget management
- Change control
- Strategy
- Production
Location
- London
Work Type
- Full-time
Experience Level
- Senior
Benefits
- Financial future support
- Health and wellness support
- Family and community support
- Continuous professional development
About the Company
- Brunswick is a global advisory firm that helps companies tackle high-stakes issues, navigate complex stakeholder relationships, and deliver high-impact outcomes.
- Clients value our ability to anticipate, shape, and respond to key players and forces in the financial and investment arena, regulatory and geopolitical universe, NGO community, workforce and beyond.
- The firm offers deep experience, fresh perspectives, and original thinking.
- Brunswick attracts, develops, and retains top professionals united by a culture of inclusivity, excellence, and intellectual curiosity.
- Founded in 1987 in London, the firm has grown to 27 offices in 18 countries.
- Brunswick operates as a 'one-firm firm' with no individual profit centers, enabling the assembly of fully integrated, bespoke teams.
Equal Opportunity
- All qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, disability, pregnancy, genetic information, or any other status protected by applicable law.