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About the Role

Aircall is seeking a driven and dynamic Senior Strategic Partner Manager to join our DACH Partnerships team in the Berlin office. This role is pivotal for regional growth and development, focusing on expanding pipeline and revenue through Channel partners and Agencies. You will shape Aircall's go-to-market strategy with partners across the Netherlands, Belgium, and Luxembourg, owning the channel strategy from partner recruitment to revenue generation.

Responsibilities

Turn our existing partner book into a major revenue engine.
Own key partner relationships, acting as the primary point of contact.
Run structured business reviews and develop joint action plans for growth.
Build co-selling strategies and co-marketing programs to drive closed revenue.
Assist partners in developing their Aircall services offering.
Identify, recruit, and onboard strategic new partners and agencies in the DACH region.
Develop an AI and technology diversification angle by engaging local technology players and AI agencies.
Create and execute joint business plans to achieve revenue targets.
Provide partner training, sales support, and resources to drive pipeline growth and co-selling.
Monitor performance across pipeline, deals, and revenue impact.
Partner with marketing, sales, and ops to evolve channel programs, incentives, and processes.

Requirements

Bachelor’s degree in Business, Sales, Marketing, or a related field.
Native German language proficiency and fluent English.
2-3 years of experience in sales or partnership development.
Experience in a competitive, data-driven environment.
Strong understanding of SaaS business models.
Interest in technology.
Excellent communication, negotiation, and interpersonal skills.

Skills

AI
SaaS
Sales
Partnership Development
Communication
Negotiation
Interpersonal Skills

Location

Berlin

Work Type

Full-time

Experience Level

Senior

Education Level

Bachelor's degree

Benefits

Competitive salary package & benefits
Fast-learning environment
Entrepreneurial and strong team spirit
Work-life balance

About the Company

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide.
We are redefining customer communications by integrating voice, SMS, WhatsApp, and AI.
Our AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro provides real-time guidance.
Headquartered in Paris with a strong North American presence in Seattle and teams across multiple global cities.
We have a product customers love and a business that is scaling quickly, backed by world-class investors.
We are ambitious, product-driven, and execution-focused, offering visible impact, fast decisions, and real growth.
We are customer-obsessed, data-driven, and focused on delivering meaningful outcomes.
We value ownership, continuous learning, and thoughtful speed.
We thrive in a collaborative, fast-moving environment where trust and impact matter.

Equal Opportunity

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all.
We’re working to create a place filled with diverse people who can enrich and learn from one another.
We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open.
We understand and acknowledge that we have work to do and much to learn.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.