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About the Role
Joko is seeking a Product Manager to lead the Engine task force, focusing on the end-to-end user experience of Juno, an AI shopping assistant. This role involves defining conversational product design, designing with AI limitations, conducting user testing, owning the roadmap, defining quality metrics, and establishing competitive positioning for a specialized shopping assistant.
Responsibilities
- Define the end-to-end user experience of Juno, from conversational interface to product logic.
- Define what a great shopping conversation looks like through testing and iteration.
- Invent interaction patterns for a conversational AI surface.
- Design for AI limitations such as hallucinations and unexpected outputs.
- Define fallback strategies and manage model inputs.
- Run continuous user tests and analyze real conversations to identify areas for improvement.
- Own the rollout strategy and determine release schedules.
- Define the vision and roadmap for the assistant experience.
- Prioritize features based on company objectives and technical feasibility.
- Own delivery from problem framing to launch.
- Define quality metrics for the AI experience and use them to drive decisions.
- Determine what makes a specialized shopping assistant competitive.
Requirements
- At least 2 to 3 years of experience as a Product Manager.
- Shipped user-facing features powered by AI on a product with a meaningful user base.
- Experience with the challenges of putting AI models in front of real users.
- Strong instincts on user experience and interface.
- Experience designing AI features.
- Comfortable defining, instrumenting, and evaluating metrics with data.
- Hands-on and curious about AI tools and model behavior.
- Desire to build something that does not exist yet.
- Based in France or Spain.
- Fluent in English, both written and spoken.
- Entrepreneurial mindset.
- Ability to welcome feedback and continuously learn.
Skills
- Product Management
- AI Product Experience
- UX/UI Design
- Data Analysis
- AI Fluency
- Conversational Product Design
- Roadmap Development
- User Testing
- Metrics Definition
- Competitive Analysis
Location
- France
- Spain
Work Type
- Flexible remote
- Work from anywhere
Experience Level
- Mid-level
Salary/Compensations
- Top-market compensation
Benefits
- Flexible remote work options
- Work from anywhere for up to 3 months per year
- Coworking space access and budget (if living outside Paris)
- Equity for all employees
- Half-day per week dedicated to AI skill development
- Yearly offsite events
- Team-building event budget
- Monthly in-person gatherings
- Contribution to ClassPass subscription
- 8-week paid leave for the second parent
About the Company
- Joko is a tech company and certified B Corp founded in Paris, with offices in Paris, Barcelona, and New York.
- Over 6 million users save money daily with Joko at 10,000+ merchants.
- Joko offers cashback, automatic coupons, and price alerts, evolving into an AI shopping app with Juno, a shopping assistant.
- The company is scaling globally, with a strong focus on the US market.
- Joko's Product team is organized into four tribes: Business lines, Scale, Juno, and Platform.
- The Juno tribe focuses on building the next value proposition: an AI shopping assistant.
- The Engine task force within Juno owns the conversational experience and product logic for the AI assistant.