About the Role
This position involves collaborating with team members at the service center in Japan to perform repairs on VAT products. Through repair work, you will play a crucial role in contributing to the success of our customers' businesses.
Responsibilities
- Collaborate and work with team members.
- Inspect, repair, and package VAT products after repair.
- Propose improvements to work processes and methods.
- Proactively drive operations to achieve KPIs.
- Evaluate products, analyze failures, perform repairs, create quotes, and generate reports.
- Contribute to continuous improvement activities (CIP/Kaizen).
- Support related departments such as Sales, FSE, and FAE as needed.
- Perform general duties related to VAT products.
- Contribute to the success of customers and the company through repair services.
Requirements
- Technical knowledge of mechanical and electrical systems.
- Minimum of 3 years of practical experience in repair, engineering, or field support.
- Communication skills in both Japanese and English (spoken and written).
- Ability to communicate smoothly in face-to-face interactions.
- Cooperation skills to facilitate problem-solving within a team.
- Ability to perform duties in a team environment.
- Basic operational skills in Microsoft Office (Outlook, Word, Excel, PowerPoint).
- Flexible thinking ability.
- Knowledge of quality control and analysis (understanding of QC 7 tools).
Skills
- Vacuum technology knowledge/experience
- Specialized knowledge in mechanical/electrical engineering
Location
- Japan
Work Type
- Full-time
Experience Level
- 3+ years of experience
Benefits
- Support for employee career and self-growth through various training programs.
About the Company
- At VAT, we change the world with vacuum solutions. As the world’s leading supplier of high-performance vacuum valves, we have been driving innovation for more than 60 years.
- With over 3,200 employees worldwide, we operate from our headquarters in Haag, Switzerland, with manufacturing sites in Switzerland, Malaysia and Romania, as well as sales and service hubs around the world.
- We are guided by our passions integrity, teamwork, customer centricity, and innovation – always working together as #oneVAT.
- Joining us means becoming part of a passionate, international team where your voice is heard, your ideas matter, and your career growth is supported.
Equal Opportunity
- Our company respects diversity and provides equal employment opportunities to all applicants.
- We support employee career and self-growth through various training programs.
