Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The State Insurance Regulatory Authority (SIRA) within the Department of Customer Service (DCS) is looking for a Manager Supervision to join the Supervision (Employer & Provider) Directorate. This role regulates three statutory insurance schemes in NSW and collaborates across both the Workers compensation and CTP schemes.

Responsibilities

• Leading a team holding employers to account with their workers compensation obligations.
• Liaising with key stakeholders including SafeWork NSW, employer groups and unions.
• Working effectively in the Supervision (Employer & Provider) leadership team.
• Oversight of key projects in the Employer Supervision strategy to improve customer experience and outcomes.

Requirements

• Be NSW residents or in the process of relocating to NSW
• Hold appropriate working rights for the type of employment offered - Fixed Term roles require valid work rights for the full duration of the role

Skills

• Flexible, adaptable, and high levels of collaboration.
• Knowledge and understanding of workers compensation or other employer focused legislation, best practice, and guidelines.
• Strong decision making and critical thinking skills.
• Strong communication skills (written and verbal).
• Ability to manage competing priorities and meet project guidelines.

Location

• Sydney
• Gosford

Work Type

• Hybrid working arrangements available
• Temporary leave cover position

Experience Level

• Manager Supervision

Salary/Compensations

• DCS Grade 11/12
• $154,231– $178,369
• base salary for this role starting at $154,231 base plus superannuation

Benefits

• Genuine flexible working arrangements that support work-life balance.
• Collaborate in state-of-the-art offices designed for innovation and connection.
• Access a wide range of wellbeing programs and resources to support your mental, physical, and emotional health.
• Take advantage of excellent professional development and learning opportunities to help you thrive.

About the Company

• A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
• The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

Equal Opportunity

• Belong in our diverse and inclusive workplace
• We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or csrecruitment@customerservice.nsw.gov.au.