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About the Role

As a People Operations Specialist, you will create a smooth and responsive employee experience by supporting the employee lifecycle, maintaining People systems and data accuracy, and delivering programs for a fast-moving fintech business. You will collaborate with the People team, bringing great service, sound judgment, and attention to detail. This is a 12-month fixed-term contract.

Responsibilities

• Serve as the primary contact for employee and leader inquiries regarding People policies, processes, Workday, and employee lifecycle matters.
• Manage employee lifecycle transactions, including coordinating onboarding, offboarding, and inductions with accuracy and timeliness.
• Own and manage requests through People service channels, resolving issues directly or escalating as needed.
• Maintain accurate employee records and organizational data to ensure data integrity, compliance, and governance.
• Coordinate operational activities for learning programs, visa processes, mandatory compliance training, and other People initiatives.
• Support the execution of annual People programs, including performance and development reviews, remuneration, and employee engagement activities.

Requirements

• Demonstrated interest in a People Operations career with prior experience in HR coordination, administration, or People systems.
• A customer-centric approach with the ability to simplify and streamline People processes.
• Excellent organizational skills and attention to detail, with the capacity to manage multiple priorities effectively.
• Proficiency with technology and ability to learn new systems; experience with Workday or similar HR platforms is advantageous.
• Strong written and verbal communication skills, sound judgment, and the ability to determine appropriate actions for issue resolution.
• A proactive and collaborative work style with a drive for process improvement.
• Experience with service management tools like Jira Service Management or relevant HR/Business qualifications is a plus.

Skills

• HR Coordination
• HR Administration
• People Systems
• Workday
• Customer Service
• Attention to Detail
• Communication
• Jira Service Management

Location

• Australia

Work Type

• Hybrid
• Fixed-term contract

Experience Level

• Early career

Benefits

• Learning and career development opportunities
• 18 weeks paid primary carers leave
• 12 weeks paid secondary carers leave
• Annual team-based volunteer day
• Birthday Leave
• Power Up Day
• Weekly team social events
• Taco Tuesdays
• Mental health and wellness initiatives
• Novated leasing

About the Company

• Tyro provides integrated payments, banking, and lending solutions to Australian businesses.
• With over 21 years of experience, Tyro focuses on combining skilled people, advanced technology, and strategic partnerships to deliver simplified payments and seamless business banking.
• The company supports over 76,000 merchants and works with nearly 800 partners across the hospitality, retail, services, and health sectors.
• Tyro fosters a collaborative, innovative, and fast-paced work environment, encouraging employees to commit to greatness, stay hungry, wow the customer, be good, and win together.
• The company offers opportunities for career growth and the chance to make a significant impact.

Equal Opportunity

• Tyro is committed to a diverse and inclusive workplace where everyone thrives.
• The company welcomes applicants from all backgrounds and is an equal opportunity employer.
• Accommodations or adjustments for the recruitment process can be requested from the Talent team.