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About the Role

Cohere is seeking a People Systems and Automation Manager to redesign and automate People processes, ensuring scalability and efficiency as the company grows. This hands-on role involves building workflows, owning employee lifecycle processes, and bridging gaps between HR, IT, Finance, and Payroll.

Responsibilities

Design and automate People processes.
Map and redesign current People processes before automation.
Build workflows and automations across HRIS and wider tooling.
Design for exceptions and standard paths.
Own the employee lifecycle end-to-end, including joiners, movers, and leavers.
Remove human interaction in processes.
Close gaps between People, IT, Finance, and Payroll.
Build internal mobility processes (promotions, transfers, manager changes, entity changes).
Remove manual handling and human error.
Measure the impact of removed manual work.
Write user-friendly SOPs and runbooks.
Ensure built systems are maintainable by others.
Keep process documentation as a source of truth.
Design processes that scale with company growth and maturity.
Work with IT and Finance on process controls and evidence.

Requirements

Experience building People Ops/HR Systems at a fast-growing company.
Experience with HRIS implementation or migration.
Experience building workflows and automations in HR systems or adjacent tooling.
Comfort working with triggers, conditions, integrations, and failure modes.
Systems thinking ability, with capacity to discuss triggers, conditions, failure modes, and edge cases.
Understanding of what not to automate and ability to explain why.
Clear writing and documentation skills.
Experience running operations across multiple countries and entities, including EOR or contractor populations.
Comfort across the entire employee journey, from hire to exit.
Ability to quickly learn new tools and become a subject matter expert.

Skills

Process redesign
Workflow automation
HRIS
System implementation
API integration
Webhooks
Documentation
Systems thinking

Location

Toronto
London
New York City
San Francisco
Montreal
Paris
Berlin
Seoul
Remote

Work Type

Full-time
Remote-friendly

Experience Level

Mid-level
Senior-level

Benefits

Weekly lunch stipend ($75/£75 or equivalent)
Full health and dental benefits
Separate budget for mental health
RRSP matching
401K
Pension Scheme
100% Parental Leave top-up for up to 6 months
Annual enrichment benefits (Arts & culture, fitness/wellness, quality time, workspace improvement)
Education & learning stipend (conferences, courses, coaching)
6 weeks of paid vacation
Budget for traveling to other offices (for remote employees)
Annual company offsite
Co-working benefit (for remote employees not near an office)
$500 home office stipend

About the Company

Cohere is the leading security-first enterprise AI company.
Builds cutting-edge foundation AI models and end-to-end products.
Trains and deploys frontier models for enterprises building AI systems.
Believes their work is instrumental to the widespread adoption of AI.
A team of researchers, engineers, designers, and more, passionate about their craft.
A global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul.

Equal Opportunity

We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities.
Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.