Senior Manager - Line 2 Operational Risk (Product) at Commonwealth Bank | AU | Rezi

Senior Manager - Line 2 Operational Risk (Product) at Commonwealth Bank

Senior Manager - Line 2 Operational Risk (Product)

Commonwealth Bank · AU

2 days ago

Senior Manager - Line 2 Operational Risk (Product)

Commonwealth Bank · AU

3 days ago
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About the Role

The Business Bank Line 2 Operational Risk team is responsible for ensuring business activities, processes, and products appropriately manage existing and emerging risks through advice, monitoring, and independent oversight. The primary focus is to ensure Business Bank products' operational risks are managed, acting as a trusted advisor and supporting a strong risk/reward culture.

Responsibilities

  • Identify risk concerns and areas needing transparency, conducting deep dives and preparing executive-level reports.
  • Perform critical 'review and challenge' through oversight of change initiatives and assurance activities.
  • Provide advice on business risk profile, emerging risks, and best practice risk management, focusing on conduct, model, transaction processing, technology, and supplier risk.
  • Design, develop, and deploy AI agents to automate risk workflows and transform data into actionable insights.
  • Actively participate in the AI Risk and Policy Community of Practice.
  • Work cohesively across teams to deliver positive customer outcomes aligned with CBA's values.

Requirements

  • Demonstrated commercial experience in financial services or a related environment.
  • Experience/exposure to Business or Consumer Lending portfolios and/or product management (including product development, decommissioning, and remediation).
  • Technical skills and knowledge in managing non-financial operational risks and Operational Risk Frameworks with practical application.
  • Experience in building AI agents and using AI tools/data analytics to enhance risk management.
  • Effective interpersonal and communication skills with the ability to manage multiple stakeholders and competing demands.
  • Strong teamwork focus.
  • Excellent report writing skills.

Skills

  • AI agent development
  • AI tools
  • Data analytics
  • Risk management
  • Operational Risk Frameworks
  • Interpersonal skills
  • Communication skills
  • Stakeholder management
  • Teamwork
  • Report writing

Location

  • Business Bank

Work Type

  • Full-time

Experience Level

  • Senior Manager
  • 5+ years experience

About the Company

  • CommBank is committed to creating an accessible, inclusive, and respectful workplace.
  • We welcome applications from people of all backgrounds and are particularly committed to making a positive difference for Aboriginal and/or Torres Strait Islander Peoples.

Equal Opportunity

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