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About the Role

As the Field Safety and Quality Specialist, you will conduct front-line safety assurance activities and physical quality inspections on nbn workers and infrastructure. Your role will ensure compliance with all quality requirements, taking necessary actions to rectify any non-compliance with nbn standards. Additionally, you will provide input and recommendations to enhance safe working practices and quality processes. You will undertake pre and post compliance activities covering FTTP, FTTN, FTTB, FTTC, HFC, FW, and SAT technologies.

Responsibilities

Conduct front-line safety assurance activities
Perform physical quality inspections on nbn workers and infrastructure
Ensure compliance with all quality requirements
Rectify any non-compliance with nbn standards
Provide input and recommendations to enhance safe working practices and quality processes
Undertake pre and post compliance activities across various technologies

Requirements

Strong experience in a Civil or Telecommunications Field Operations environment
Solid understanding of telecommunications construction and activation methodologies
Knowledgeable in copper and fibre technologies and their installation processes
Ability to effectively engage with customers and stakeholders
Ability to deliver technical or construction briefings
Confident in coaching and upskilling Delivery Partner (DP) crews and supervisors
Experience in aerial network construction is a significant asset
Familiarity with NSW-specific legislation and operational practices
Strong communicator who can guide, mentor, and motivate team members
Ability to build solid relationships with internal and external stakeholders
Ability to collaborate effectively with other safety and quality team members
Adept at engaging with customers and community representatives to address quality concerns
Must have full working rights in Australia
Required to undertake a Criminal History Check
Required to undertake a Pre-Employment Medical Assessment

Skills

Safety assurance
Quality inspections
Compliance management
Telecommunications construction
Telecommunications activation
Copper and fibre installation
Customer engagement
Stakeholder engagement
Technical briefings
Construction briefings
Coaching
Mentoring
Communication
Relationship building
Collaboration
Problem-solving

Location

Sydney Metro

Work Type

Permanent
Full time

Benefits

18 weeks of paid parental leave
Options to purchase leave
Flexible holidays
Employee Assistance Programs (EAP)
Discounted gym memberships
Other corporate benefits
Options for salary sacrificing
Novated leasing
Inclusive work culture that prioritizes balance and wellbeing
Ongoing training and support
Focus on career growth and professional development
Company vehicle
Laptop
Tools
Uniform
Phone (or device allowance)

About the Company

nbn is building Australia's network, lifting the digital capability of the nation by building and connecting fibre infrastructure into homes and businesses.
nbn is continuing to create Australia's network—a network made for more.
nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected.
nbn believes diverse perspectives are the key to unlocking greater outcomes.
nbn has a Reconciliation Action Plan, Accessibility & Inclusion Plan, is a Pride in Diversity Platinum Employer, and has active employee-led diversity pillars.

Equal Opportunity

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected.
Encourage applications from people of all ages, nationalities, abilities, and cultures.
Champion equal opportunities for all employees.
If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing recruitment@nbnco.com.au or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990.