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About the Role

The Emergency Department Registration Assistant is responsible for ensuring all patients are registered according to departmental policy and procedure. This role collaborates with nursing and other staff to ensure an efficacious process flow and adherence to regulatory mandates.

Responsibilities

• Performs registration functions and general office duties including word processing, copying, filing, faxing, answering phones and data entry.
• Verifies patient information, gathering and confirming demographic details, insurance data, and financial obligations.
• Explains the content of all required forms and obtains signatures.
• Reviews and evaluates patient registrations for accuracy of demographic and financial information.
• Collects co-payment, deductible, and co-insurance amounts.
• Refers self-pay patients to financial aid/self-pay representatives.
• Develops and maintains positive customer service with all patients, colleagues, visitors, and vendors.
• Maintains current knowledge of insurance information, managed care guidelines, and designated networks.
• Utilizes data retrieval insurance eligibility systems.
• Manages RQA reports by resolving errors and producing corrected accounts.
• Collaborates with other departments to ensure patient needs are met.
• Abides by documentation guidelines consistently.
• Adheres to all company and department policies and procedures regarding confidentiality, regulatory or contractual mandates, and HR policy.
• Practices confidentiality and privacy protocols in accordance with hospital policies and HIPAA requirements.
• Complies with departmental dress code and maintains a neat appearance.
• Performs other department-specific duties as deemed appropriate by Management.

Requirements

• A minimum of a High School Diploma/GED.
• Strong communication, interpersonal, and multitasking skills.
• Basic office skills and computer literacy.
• Customer Service and support skills.
• Successfully complete pre-employment physical examination and obtain medical clearance.
• Complete electronic reference check with a minimum of three (3) professional references.
• Successfully complete a 4 panel drug screen.
• Meet Regulatory Requirements for pre-employment screenings.
• Provide a copy of any required New York State license(s)/certificate(s).

Skills

• Word processing
• Copying
• Filing
• Faxing
• Answering phones
• Data entry
• Customer service
• Interpersonal skills
• Multitasking skills
• Computer literacy
• Insurance eligibility systems
• HIPAA requirements

Location

• Southampton, NY

Work Type

• Onsite
• Full-time

Experience Level

• Minimum of a High School Diploma/GED
• Knowledge in Revenue Cycle, or Healthcare, or Business Office experience (Preferred)
• CPT, ICD-10, and medical terminology experience (Preferred)

Education Level

• High School Diploma/GED

Salary/Compensations

• The starting salary range (or hiring range) for this position has been established based on relevant experience.

Benefits

• All employee benefits are provided by StaffCo.

About the Company

• Stony Brook Southampton Hospital as part of Stony Brook Medicine provides direct access to the highest level of academic-based medical care.
• Located in the heart of the village of Southampton, two hours from New York City, the hospital provides healthcare services to a diverse community of year-round residents, second homeowners and vacationers.
• Stony Brook Southampton Hospital has been recognized as a Long Island Top Workplace by Newsday among large employers.
• StaffCo is a Professional Employer Organization (PEO) responsible for employment, including promotions, disciplines, terminations, day-to-day direction and supervision of work, as well as labor relations and collective bargaining.
• StaffCo is fully responsible for providing all payroll and human resource services, including the payment of wages, collecting and reporting payroll taxes and maintaining any and all employee benefits.
• SUNY Stony Brook Hospital is responsible for the operation of the hospital and provision of health care and is the co-employer as is necessary to conduct its responsibilities and for related licensure, regulatory or statutory requirements and obligations.

Equal Opportunity

• Stony Brook Medicine is committed to excellence in diversity and the creation of an inclusive learning and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.
• Stony Brook Southampton Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally.