Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
LensCrafters is seeking a Licensed Team Lead to create exceptional value in the lives of customers and patients by delivering outstanding service. This role ensures customer and patient satisfaction and assists in store success by managing key optical and lab processes.
Responsibilities
- Ensure the LensCrafters team provides unsurpassed Customer Service
- Proactive & solution driven, accurate execution & product knowledge
- Assists customers with selections, provides recommendations, assists sales associates
- Serves as a responsible alternate store key holder
- Perform expertise & product knowledge on lens choices based on patient’s vision needs & OD prescription
- Adjust and/or repair eyewear as needed
- Present & dispense eyewear
- Perform accurate digital measurements
- Custom fits glasses & precisely place prescription in lenses
- Works with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology
- Ensures finished eyewear meets optical standards & customer requirements
- Creates a safe working environment for all, demonstrates safe work practices
- Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems
Requirements
- HS diploma/GED
- Current & valid state Opticianry license
- Strong optical & retail experience
- Knowledge of current optical theory & merchandise
- Strong communicator & listener
- Strong inter-personal skills
- Strong basic math skills
- Sales skills
- Problem solving ability
- Familiarity with cash register, computers & calculators
- Leadership & training experience
- Edging & mounting experience
- Basic optics knowledge & optical measurement experience
Skills
- Optical
- Retail
- Communication
- Inter-personal skills
- Math skills
- Sales
- Problem solving
- Leadership
- Training
- Edging
- Mounting
- Optics
- Measurement
Location
- 001918 LensCrafters
Work Type
- Full-Time
Experience Level
- Strong optical & retail experience
- Leadership & training experience
- Edging & mounting experience
- Basic optics knowledge & optical measurement experience
- Customer service experience
Education Level
- HS diploma/GED
- Current & valid state Opticianry license
- State licensure (if applicable) &/or ABO Certification in non-licensed states
- LensCrafters Final Eyewear Inspector Certification
- LensCrafters Quality, Fitting & Adjusting Program
- AccuFit Digital Measurement System certification
Salary/Compensations
- Pay Range: 26.29 - 36.65
Benefits
- Competitive bonus and/or commission plan
- Health care
- Retirement savings
- Paid time off/vacation
- Various employee discounts
About the Company
- LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.
- LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions.
- Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.
Equal Opportunity
- We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.