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About the Role

The HR Process Excellence & Ops Specialist will strengthen the effectiveness, consistency, and governance of Human Resources operations. This role focuses on HR data governance, workflow digitization and automation, process and policy standardization, and delivering key HR operational projects. You will identify opportunities to simplify and digitize HR processes, establish clear governance standards, and drive consistent execution of employee lifecycle processes globally.

Responsibilities

Establish and maintain HR data governance standards for accuracy, completeness, consistency, and ownership of employee data.
Conduct periodic HR system data audits and coordinate corrective actions.
Define data ownership, validation requirements, and governance controls for critical HR data.
Establish processes for maintaining organizational, employee, position, and reporting structure data.
Develop metrics and dashboards to monitor HR data quality and governance.
Support compliance with data privacy requirements and internal data management standards.
Lead the digitization of HR workflows, transitioning manual processes to digital workflows.
Map current-state HR processes and design simplified, standardized future-state digital workflows.
Identify opportunities for workflow automation across the employee lifecycle.
Design appropriate approval workflows, notifications, controls, and escalation mechanisms.
Partner with HR, IT, and system vendors to configure and implement digital HR workflows.
Lead workflow testing, user acceptance testing, implementation, and post-launch stabilization.
Establish governance around workflow ownership, changes, approvals, and documentation.
Monitor workflow effectiveness and identify opportunities for further automation and simplification.
Map, document, and standardize core HR system processes across regions and business units.
Develop and maintain HR Standard Operating Procedures (SOPs), process maps, templates, and governance documentation.
Identify unnecessary process steps, duplication, manual interventions, and opportunities for simplification.
Establish clear process ownership, roles, responsibilities, and approval authorities.
Balance global process standardization with necessary local regulatory and business requirements.
Facilitate periodic reviews of HR processes to ensure they remain effective and relevant.
Coordinate the development, review, standardization, and maintenance of HR policies.
Establish a structured policy governance framework, including ownership, approval, version control, review cycles, and communication.
Maintain a centralized repository of current HR policies and supporting documentation.
Lead and support cross-functional HR projects focused on improving HR operational effectiveness.
Develop project plans, coordinate stakeholders, manage timelines and dependencies, track risks and actions, and support implementation and adoption for assigned projects.
Act as a key HR functional partner for the design and enhancement of HR system processes.
Translate HR business requirements into system and workflow requirements.
Support HR system enhancements, testing, implementation, and change management.
Develop operational metrics to measure process efficiency, workflow adoption, data quality, and service delivery.
Identify opportunities to improve HR productivity through technology, automation, and process redesign.
Support HR audits and implementation of corrective actions where required.

Requirements

Demonstrated experience improving and standardizing people, capability, or employee lifecycle processes.
Experience designing or implementing digital HR workflows, PowerBI dashboards and process automation.
Experience with HR systems and employee lifecycle processes.
Experience managing cross-functional HR projects.
Experience working within a multi-location or global organization is an asset.
Relevant professional designation and/or project/process improvement certification is considered an asset.

Skills

HR Data Governance
Workflow Digitization & Automation
HR Workflow Process Standardization & Continuous Improvement
HR Policy Governance & Standardization
HR Special Projects
HR Systems & Operational Excellence
PowerBI dashboards

Location

Global

Work Type

Full-time

Experience Level

5–8 years of experience in Human Resources, HR Operations, HRIS, Shared Services, Process Excellence, or a related area.

Education Level

Bachelor's degree in Human Resources, Business Administration, Information Systems, Organisational Development, or a related discipline.

About the Company

Armstrong Fluid Technology is a leader in fluid-flow technology with eight manufacturing facilities on four continents.
The company is a community of creative minds driven by a mission to engineer the future and safeguard the planet.
Armstrong fosters growth, creativity, and collaboration, offering opportunities to develop cutting-edge solutions for energy efficiency and reduced environmental impact.
The company is committed to driving innovations that lower global carbon footprints and create a legacy of positive world change.