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About the Role

Interior Define is seeking a sales-driven Design Expert to join their San Francisco Studio team. This role is critical in delivering a high-end, personalized customer experience while driving sales growth. The ideal candidate is passionate about interior design, thrives in a fast-paced environment, and loves exceeding sales goals.

Responsibilities

• Meet and exceed monthly sales quotas by delivering exceptional customer service and expert product knowledge.
• Engage clients both in-store and virtually, consulting them on furniture selections and design choices tailored to their needs.
• Own the entire customer journey, from initial inquiry to purchase execution, ensuring a smooth, efficient, and personalized experience.
• Identify and act on opportunities to enhance sales and improve the overall customer experience within the studio.
• Master the details of our product offerings and design services, confidently guiding clients through their purchasing decisions.
• Work with clients to complete their room design, and ensure proper size and fit of all selected furniture pieces.
• Maintain proactive and timely communication with clients post-purchase to ensure their satisfaction and encourage repeat business.
• Act as a brand ambassador to cultivate a strong community presence in San Francisco, CA and build local customer relationships.

Requirements

• 2-3 years of experience in sales (preferably in furniture or interior design).
• Experience in the Interior Design and/or home furnishings industry.
• Ability to speak to and create mood boards, and floor plans for clients.
• Proven track record of meeting or exceeding sales targets with a consultative selling approach.
• Manage multiple clients and projects efficiently, ensuring timelines are met and customer expectations are exceeded.
• Proficient with tools like Canva, interior design floor planning software, and Google Suite, and comfortable adapting to new platforms in a tech-driven environment.
• CRM experience preferred.
• The role includes standing, bending, and maneuvering in the studio to assist clients and arrange product displays.
• Ability to lift up to 50 lbs. and handle furniture items as needed.

Skills

• Sales
• Interior Design
• Customer Service
• Product Knowledge
• Sales Process Management
• Spatial Planning
• Mood Board Creation
• 2D and 3D design software
• Client Follow-Up
• Brand Ambassadorship
• Canva
• Google Suite
• CRM

Location

• San Francisco, CA

Work Type

• Full-time
• Onsite

Experience Level

• 2-3 years

Salary/Compensations

• $85-100K+ per year (base salary and commissions)

Benefits

• PTO
• Health benefits (medical, dental, vision)
• 401K
• Company equity
• Employee discounts on furniture and design services

About the Company

• Interior Define, part of the Havenly Brands family, is reimagining the furniture shopping experience—offering customizable, design-forward pieces defined by how our customers live and what they love.
• We are expanding our Interior Define Studio team.
• Havenly is committed to diversity and inclusion.

Equal Opportunity

• We encourage all qualified candidates to apply, even if you don’t meet every requirement. If you’re driven, eager to learn, and passionate about sales and design, we want to hear from you.