About the Role
As the go-to HR contact for managers, this role supports specialty businesses and claims organizations by partnering on talent, performance, and culture priorities. The HRBP will collaborate with Centers of Excellence to deliver integrated people solutions, helping managers lead effectively, improve hiring, and foster a healthy team culture.
Responsibilities
- Partner with business and functional leaders on day-to-day people priorities, workforce planning, and critical-role hiring needs aligned to underwriting, claims, surety, and structured solutions priorities.
- Support goal setting and performance cycles, and assist with talent calibration and succession planning discussions; coach managers on feedback, accountability, and decision-making.
- Support managers with performance discussions and day-to-day performance management, including straightforward disciplinary actions and terminations; escalate complex ER matters and investigations to the Director or VP, Human Resources; ensure consistent, fair, and legally compliant outcomes.
- Support employee onboarding and offboarding (voluntary and involuntary), including documentation and risk mitigation; assist with the rollout of company-wide HR programs and support manager and employee training on policies, performance, and compliance.
- Partner with TA to prioritize critical roles; improve time-to-fill, quality-of-hire, and ensure tracking of replacements, and new budgeted hires.
- Partner with talent acquisition, the business and finance on market-aligned offers and promotions, pay equity, and pay-for-performance cycles.
- Support change management for business transformation and organizational change initiatives, as well as HR programs & policies and system/process rollouts, with clear communications and adoption plans.
- Monitor HR data (attrition, engagement, mobility, gender diversity, open roles) and help translate trends into practical actions for the business.
- Support adherence to applicable federal and provincial employment laws and insurance/surety regulatory requirements.
Requirements
- Bachelor's degree or college diploma required, with a concentration in Business, or Human Resources.
- Minimum of 5 years of progressive HR experience, with at least 2 years in a client-facing HRBP or senior generalist role.
- Insurance industry experience strongly preferred — including exposure to surety, underwriting, claims, or MGA/program administration; broader financial services experience also considered.
- Solid command of Canadian federal and provincial employment legislation (e.g., Employment Standards Act, Human Rights Code, Occupational Health and Safety Act, AODA), with the ability to apply it to day-to-day business decisions.
- Understanding of Canadian group retirement plans (e.g., RRSP) and group benefits programs (medical, dental, vision, disability, life, leave administration); able to partner effectively with NA Payroll & Benefits team and external brokers/carriers.
- Experience supporting employee relations, workforce planning, and change management initiatives.
- Experience with HCM and people analytics tools; Dayforce experience preferred, but experience with another HCM software is welcome.
- Strong sense of urgency and prioritization skills, with excellent collaboration abilities across teams.
- Excellent judgment, confidentiality, and professionalism; strong written and verbal communication.
- Ability to travel occasionally to the other Trisura offices ~10%.
- Must be legally authorized to work in Canada.
Skills
- Talent Management
- Performance Management
- Employee Relations
- Onboarding
- Offboarding
- HR Programs
- Talent Acquisition
- Total Rewards
- Change Management
- People Analytics
- Risk Management
- Compliance
- HCM Tools
- Collaboration
- Judgment
- Confidentiality
- Professionalism
- Written Communication
- Verbal Communication
Location
- Toronto, Ontario
Work Type
- Full-time
- Hybrid
Experience Level
- Minimum of 5 years of progressive HR experience
- At least 2 years in a client-facing HRBP or senior generalist role
Education Level
- Bachelor's degree or college diploma
- CHRP (Certified Human Resources Professional) or CHRL (Certified Human Resources Leader) designation preferred
Salary/Compensations
- $95,000 to $110,000 plus bonus
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Group RRSP with company match
- Employee Stock Purchase Plan
About the Company
- Trisura is a fast-growing North American specialty insurance firm with an entrepreneurial culture and a high bar for talent.
Equal Opportunity
- Trisura is committed to an inclusive and barrier-free workplace that reflects diversity. Accommodation will be provided on request for candidates taking part in all aspects of our recruitment and selection process. All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability or protected veteran status.
